KnowledgeOwl Reviews in June 2026: User Ratings, Pros & Cons
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KnowledgeOwl Reviews & Ratings
Spotsaas Editor’s POV
KnowledgeOwl has been showered with praise for its exceptional user experience and outstanding customer support. Users repeatedly highlight the platform's ease of use, high level of customization, and robust support services. One of the standout features commended by reviewers is the platform's empowerment capabilities, facilitating seamless collaboration, ...Read more
KnowledgeOwl pros and cons
Easy to use with high customization levels, making it versatile for different needs.
Exceptional customer support that is responsive, knowledgeable, and personal.
Empowering features facilitate positive collaboration, communication, and engagement.
Intuitive design and user-friendly interface for smooth navigation and content creation.
Limited complaints or negative aspects mentioned in the reviews.
No significant criticism related to the core functionality or user experience of KnowledgeOwl noted in the feedback.
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Showing 41-50 out of 99
JS
Janet S
07/18/18
"Kudos to KnowledgeOwl - we made the right choice for Level Five Selling!"
What do you like best about KnowledgeOwl? KnowledgeOwl is very easy to use - especially if you've worked with any blogging software - and the support services are fabulous. You can schedule support calls online for the amount of time you need and the team responds to emails, too. We can't sing their praises more! They're definitely a 10+.
GC
Gabriel C
05/15/18
"Easy to use by anyone and great support team !"
What do you like best about KnowledgeOwl? Simple web base interface that's easy to use by anyone in the company. Great features that really help you manage the life cycle of your knowledge articles.
AU
Anonymous User
03/27/18
"Documentation is a breeze with Knowledge Owl!"
What do you like best about KnowledgeOwl? I love that Knowledge Owl has such an amazing WYSIWYG experience (or HTML dump), you can drill down into multiple knowledge bases with sub articles, and the search is fantastic! The Support is so amazing as well, the team really knows their stuff and is so helpful and prompt! Oh! The roles you can set are fantastic as well, because they make it so you can have lots of different types of users -- read only users (public) vs editors and writers!
PA
Paxton A. S
02/05/17
"Principal"
What do you like best about KnowledgeOwl? Setup is extraordinarily easy and the Knowledge Owl team is fantastic. What do you dislike about KnowledgeOwl?
JO
Jim O
02/02/17
"Excellent Customer Service and Tool"
What do you like best about KnowledgeOwl? The tool is super easy for our users. Each and every time that I have had a roadblock - KO has been there with different solutions - sometimes going above what i was even thinking possible. I like that KO gives you access to style the KB to your liking - access to all parts header/css/login screen etc.
AU
Anonymous User
02/01/17
"Works well for what I need, but could always improve"
What do you like best about KnowledgeOwl? It allows me to do everything I need to do and get all the information to the team members who need it. What do you dislike about KnowledgeOwl?
AU
Anonymous User
02/01/17
"Great product"
What do you like best about KnowledgeOwl? Ease to design and edit. Aesthetics. Mutli platform view. What do you dislike about KnowledgeOwl?
JA
John A
02/01/17
"Knowledge Owl for SaaS"
What do you like best about KnowledgeOwl? We originally went with Knowledge Owl because it was light-weight and did not enforce a ticketing and chat customer support as part of the package--as we use someone else's platform for these purposes. We were mainly interested in a Wordpress-y type knowledge base that would allow us to point customers and not worry about constructing a complex file structure for a knowledge base.
RC
Rebecca C
02/01/17
"Solid Knowledgebase for Small Teams"
What do you like best about KnowledgeOwl? I liked how easy it was to store things into Knowledge owl as well as the ease of use for new employees to access the information. The interface is extremely user friendly and easy to navigate.
AP
Andrea P
02/01/17
"Knowledge Owl Review"
What do you like best about KnowledgeOwl? Easy user interface that allows for quick and efficient use of the product. Their user support was also very helpful. Searching for an article is always great. I like the setup of the product. It's really a create user interfact.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].