KnowledgeOwl Reviews in June 2025: User Ratings, Pros & Cons

"KnowledgeOwl is AWESOME"

What do you like best about KnowledgeOwl? KO is a robust and user-friendly knowledge management tool. My first time using it, I had a week to create 2 knowledgebases in a tool I had never used. I was able to accomplish this because the editor KO uses is similar to other tools I've used (Sharepoint Designer, MS Suite, etc.). The ease of integrating KO into our company was really smooth and it has been easy for new authors to pick up. KO has an easy search and navigation system. Plus their ...

"Easy to use and great support!"

What do you like best about KnowledgeOwl? It was extremely easy to import my exsiting documentation and then east to add new articles. And when I want to try and do something odd or wacky, their support team is there to help me with the snippit that gets me just what I asked for.

"Best of the Flock for Content Management and Knowledge Base Hosting"

What do you like best about KnowledgeOwl? Top flight service, flexibility in application usage with powerfully adaptive API endpoints, and incredible value for a modern thoughtfully designed single-source knowledge base that we use for its unique feature to host a secure reader base for our IP content that requires a license for clients to read and follow a SLDC versioning cycle 4x/year. Knowledge Owl allows us to keep the content close to the code in Github and other repositories for ...

"Steady platform that is easy to navigate with responsive help deak support."

What do you like best about KnowledgeOwl? The design we worked with KO to create has an easy interface for our customers and allows for updating with new content with a few clicks of a button.

"Knowledge Owl Rocks!"

What do you like best about KnowledgeOwl? Knowledge is extremely user-friendly. As an author/content writer, I appreciate the versioning and the mass edit function. Images are handled with ease and there is no limit to the number of images in the library. The KO client support by far exceeds my expectations all the time; quick turnaround and if they don't have an answer they will dig until they find the issue and resolve it!

"Knowledge Owl - Easy to use and effective!"

What do you like best about KnowledgeOwl? Knowledge Owl is easy to use and quickly helped us launch several different knowledge bases. The creativity it allows makes it easy to design and author in an efficient time. Their help center has most of the answers you need. If you need to reach out to them, the response time is quick and the team is extremely helpful. I love Knowledge Owl!

"Knowledge Owl empowers our partners to make smart decisions that positively impacts our customers."

What do you like best about KnowledgeOwl? The tool is intuitve and easy to use and the service is excellent! Team is kind and quick to respond and are always happy to help.

"Solid Platform, Outstanding Support"

What do you like best about KnowledgeOwl? Where do I even start? The KO platform is easy to use and so very dependable—no downtime, no wacky misfunctions, no surprise changes to functionality. I cannot adequately express my gratitude for the wonderful humans at KO, who go above and beyond the norm when it comes to support. They're quick to respond to inquiries, and they're ready to help resolve even the wackiest of issues.

"Top tier experience"

What do you like best about KnowledgeOwl? I have reviewed knowledge base tools for several clients, and always end up recommending Knowledge Owl. Their software ticks all the boxes of my clients' criteria. There are so many implementation options, and it's easy to set up and change the appearance and functionality of your knowledge base. The support is top-notch. I work in an ongoing support role for one client who implemented KO, and any time I've had to contact KO support, the response is ...

"Very full-featured, great support, great value"

What do you like best about KnowledgeOwl? We've used many KBs out there, and KnowledgeOwl has the best features for the price. What do you dislike about KnowledgeOwl?