9.5
Spot Score
Effortless automation for successful marketing.
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Starts from $45/Month, also offers free forever plan
Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more
Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.
Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.
Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.
Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.
Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.
Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.
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Showing 631-640 out of 704
KW
Kendall W
09/25/19
Klaviyo makes revenue happen
What do you like best? I like how Klaviyo integrates with our Magento website. Seeing the customers journey online from sign-up to purchase, to repeat purchase is fantastic. A/B testing of campaigns is a great way to hone in on what's working and what isn't. The automated flows geared towards customer behaviors is great as well. What do you dislike? I wish that the predictive analytics were more robust and could drill down further so we aren't just seeing when a customer placed a ...
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AI
Administrator in Retail
09/25/19
A Robust Email Platform
What do you like best? Segmentation is key. Klaviyo allows us to segment our lists much better than our previous provider. What do you dislike? It doesn’t render in outlook desktop very well. What problems are you solving with the product? What benefits have you realized? Flows had made all the difference for us. We’re seeing increased revenue from flows.
AI
Administrator in Apparel & Fashion
09/25/19
Love segmenting
What do you like best? I find segmentation based on product purchases and collection interaction very useful. What do you dislike? Preview limits on email sends! They’re too low and hurt during promo periods. What problems are you solving with the product? What benefits have you realized? More everyday. I’m just scratching the surface with capability.
UI
User in Retail
09/25/19
So thankful we switched
What do you like best? Klaviyo is more integrated with our site What do you dislike? Some WYSWYG features don’t work as I’d like What problems are you solving with the product? What benefits have you realized? A lot easier to report and track our sales and attribute them to email
MR
Marisa R
09/25/19
The most powerful program for targeted marketing!
What do you like best? I love the power that Klaviyo allows for when it comes to maximizing segmentation, and allowing a company to communicate with its customers in a personalized way. What do you dislike? Klaviyo can feel overwhelming when you are a part of a small team, managing a multitude of flows is confusing and hard to oversee it all unless you have the bandwidth. What problems are you solving with the product? What benefits have you realized? Klaviyo has solved our ...
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DD
Doug D
09/25/19
Email Marketing
What do you like best? Optimizing email to increase revenue and keep the brand top of mind. What do you dislike? Working as a partner is difficult, especially as an agency. What problems are you solving with the product? What benefits have you realized? Abandoned carts.
UI
User in Consumer Goods
09/25/19
Great for small business!
What do you like best? Klaviyo has been super helpful for growing our small business and getting our name out! What do you dislike? It can be hard to get the pricing correct when you have a variable list What problems are you solving with the product? What benefits have you realized? We're getting more people familiar with our brand - which has proven to be the most difficult part of starting the business!
UI
User in Retail
09/25/19
The CRM platform I've been waiting For
What do you like best? The ease of the campaign creations are so user friendly. I can easily create email campaigns that requires not starting from scratch. What do you dislike? I can't go A/B testing and create templates from off a successful campaign that works. What problems are you solving with the product? What benefits have you realized? The smart sending I dont like how it doesn tell me where it has already sent the emails. I need to know how many it has sent.
AB
Amy B
09/25/19
Most well rounded email platform for small to large subscriber base
What do you like best? If you're just getting started in email, Klaviyo makes it simple to get started in marketing automation with pre-built flows that can take just a few days to get started with multiple drip campaigns. The predictive next time of order feature is also a huge added benefit that I haven't seen in other email platforms. Overall, the interface is easy to use and their customer support is there for you every step of the way. What do you dislike? Exporting the ...
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LM
Laurel M
09/25/19
Klaviyo anticipates our needs
What do you like best? Klaviyo is currently very feature rich and continues to be responsive to emerging needs and opportunities What do you dislike? As an agency partner, there is an opportunity to strengthen the support structure. What problems are you solving with the product? What benefits have you realized? Easy integration with Shopify
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
