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Klarna - Buy Now Pay Later Platforms

Klarna Reviews in June 2026: User Ratings, Pros & Cons

Shop smarter with seamless payments and financing.

4.1

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Klarna offers custom pricing plan

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Klarna Reviews & Ratings

4.1

Very Good

Based on 154488 ratings & 2705 reviews

Rating Distribution

Excellent

(2160)

Very Good

(120)

Good

(70)

Poor

(63)

Terible

(292)

Spotsaas Editor’s POV

Klarna has garnered a loyal following due to its easy-to-use and reliable service, making it a go-to choice for many users. Customers appreciate the convenience of paying in installments, allowing them to make purchases without the immediate financial burden. The app's seamless transactions and flexibility make shopping a hassle-free experience. Users commend ...Read more

Klarna pros and cons

  • Easy to use application for buying items in installments, making shopping convenient.

  • Excellent customer service, resolving issues effectively.

  • Flexible payment options, allowing users to manage expenses and save money.

  • Variety of stores to shop from, offering a wide range of options to users.

  • Some users faced issues with verification processes, causing frustration.

  • Inconsistency with credit checks and purchase power, leading to confusion for some users.

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Showing 961-970 out of 2705

NJ

Nicola J Williams

10/10/24

1 out of 5

Disappointing

I have been with this company a while now and I always pay on time or in advance. The first time I needed their support with an undelivered parcel they were terrible. Malleshwar Roo was no help and sided with the merchant. Do not use if you wish for them to support you when you need them to.

KL

Kerry Love

10/10/24

1 out of 5

Can’t use purchase power

Can’t use purchase power in a $100 gift card but have 740 purchase power

MS

Monica SoFlo

10/10/24

1 out of 5

Got declined for no idea

Got declined for an $80 purchase and have a credit line that is open for over $500. I only owe $200 and paid all my payments. smh

MH

Mari-Anne Honkanen

10/10/24

1 out of 5

Worst customer service ever

Worst customer service ever. No clear answers or no answer at all.

BD

Bryan Derousse

10/10/24

1 out of 5

If I can not use amount specified I AM…

If I can not use amount specified I AM shown to be eligible for please show amount I AM eligible for!! Frustrating when I go through the whole checkout process only to find I AM NOT eligible for the amount stated I AM eligible for!!! Amount too high!! confusing right!!!!

C

customer

10/10/24

1 out of 5

Paid an AT&T utility never again

Paid an AT&T utility and the funds haven’t been credited to my bill for $203.00

JH

Jo Hughes

10/10/24

1 out of 5

No help when I was defrauded

Someone used my account to spend £599 and I let Klarna know within hours. They came back today saying that after an investigation that I am liable for the fraud! Be careful as they won’t help you if you get scammed!

DH

Debra Hill

10/10/24

1 out of 5

Not loyal to your customers

because you give peoples purchase power I have a good history with you guys then you cannot use it. Why give us purchase power $10 then 250 from 1500 and then to zero it makes no sense. Klarna used to be to be a good app not anymore. Look at my history, never late.

KK

Kristina Kawalski

10/10/24

1 out of 5

This app is no longer user friendly

This app is no longer user friendly. I have no idea what’s going on but buying power is inaccurate, payments are higher, nothing works anymore. I used to really like this app and have been a good customer but I will probably delete it now. It serves no purpose anymore. Update: thank you for the response but this decision confirms my want to delete it. It’s not even 4 equal payments anymore.

JT

Jay Taylor

10/10/24

1 out of 5

Don’t trust this company order…

Don’t trust this company order cancelled and fully refunded yet they adding chargers and try taking instalments and when provided with cancellation emails and retailer emails fully refunded they still wana take the instalment been going on for months customer service is a joke I will leave reviews everyday till you resolve this issue

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].