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Klarna - Buy Now Pay Later Platforms

Klarna Reviews in June 2026: User Ratings, Pros & Cons

Shop smarter with seamless payments and financing.

4.1

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Klarna offers custom pricing plan

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Klarna Reviews & Ratings

4.1

Very Good

Based on 154488 ratings & 2705 reviews

Rating Distribution

Excellent

(2160)

Very Good

(120)

Good

(70)

Poor

(63)

Terible

(292)

Spotsaas Editor’s POV

Klarna has garnered a loyal following due to its easy-to-use and reliable service, making it a go-to choice for many users. Customers appreciate the convenience of paying in installments, allowing them to make purchases without the immediate financial burden. The app's seamless transactions and flexibility make shopping a hassle-free experience. Users commend ...Read more

Klarna pros and cons

  • Easy to use application for buying items in installments, making shopping convenient.

  • Excellent customer service, resolving issues effectively.

  • Flexible payment options, allowing users to manage expenses and save money.

  • Variety of stores to shop from, offering a wide range of options to users.

  • Some users faced issues with verification processes, causing frustration.

  • Inconsistency with credit checks and purchase power, leading to confusion for some users.

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Showing 461-470 out of 2705

ML

Marcia Lopes

10/13/24

1 out of 5

Poor customer service

I have been a loyal Klarna customer for years, but my recent experience has disappointed me. After returning goods and providing Klarna’s customer service with the tracking number, I continued receiving messages stating that a payment was about to be taken from my account. I contacted customer service again and waited over 10 minutes to speak to an actual human. When I was finally connected to an agent (Archana), they left me on read for over 5 minutes without a response. Only when I ...

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AM

Al Mizrahie

10/13/24

1 out of 5

Can upgraded payment

Date of experience: October 13, 2024

G

Glenn

10/13/24

1 out of 5

Klarna charged me £9.95 surcharge and…

Klarna charged me £9.95 surcharge and paid me less back on my order after i paid 1 installment j have contacted by emai revuse to answer my query

M

Matthew

10/13/24

1 out of 5

Worked great, no long

Worked great. Now al of sudden you can't "verify" my information..I've been using 2 years never an issue til now

CC

Chona Cheek

10/13/24

1 out of 5

I have purchased many things with…

I have purchased many things with Klarna and today I went to do my checkout at Stitch Fix and click to complete the order thinking it would take me to the option to see the pay and four amount, but it basically just submitted the entire order for the entire price! If I wanted to pay off the whole thing, I would’ve just done it through the Stitch Fix website and not use Klarna at all so I’m very upset about that! I can’t be using an app or service that I can’t truly trust to do what it said ...

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RH

Rick Hawn

10/13/24

1 out of 5

WebBank is a fraudulent company

Date of experience: October 13, 2024

CY

Carol Yeager

10/13/24

1 out of 5

Pending deductions were made to two…

Pending deductions were made to two different checking accounts after Klarna declined the related Joann's order. VERY POOR.

RT

Robert Todd

10/13/24

1 out of 5

Can't work app very poor

Can't work app very poor

PC

Pamela Camacho

10/13/24

5 out of 5

Like it

Is it easy to use

MS

Maggie Spruill

10/13/24

1 out of 5

Unhappy with App changes

The app has changed and it has been difficult to see previous purchases. In addition, the reduction in purchase power or inability to see purchase power because your credit is locked as a fraud deterrent is ridiculous. For these reasons I am giving this experience a poor rating.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].