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Klarna - Buy Now Pay Later Platforms

Klarna Reviews in November 2026: User Ratings, Pros & Cons

Shop smarter with seamless payments and financing.

4.41

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Klarna offers custom pricing plan

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Klarna Reviews & Ratings

4.41

Very Good

Based on 2282 ratings & 2705 reviews

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Rating Distribution

Excellent

(2160)

Very Good

(120)

Good

(70)

Poor

(63)

Terrible

(292)

Spotsaas Editor’s POV

Klarna has garnered a loyal following due to its easy-to-use and reliable service, making it a go-to choice for many users. Customers appreciate the convenience of paying in installments, allowing them to make purchases without the immediate financial burden. The app's seamless transactions and flexibility make shopping a hassle-free experience. Users commend ...Read more

Klarna pros and cons

  • Easy to use application for buying items in installments, making shopping convenient.

  • Excellent customer service, resolving issues effectively.

  • Flexible payment options, allowing users to manage expenses and save money.

  • Variety of stores to shop from, offering a wide range of options to users.

  • Some users faced issues with verification processes, causing frustration.

  • Inconsistency with credit checks and purchase power, leading to confusion for some users.

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Showing 2521-2530 out of 2705

JA

Julia Arroyo

03/06/24

5 out of 5

Awesome

I love Klarna!!!

AJ

ARONA JAIMES

03/06/24

5 out of 5

Since I've been using this app I love…

Since I've been using this app I love that it gives me an option on payments and when I have a problem they resolve my problem very quick I just love shopping

NE

NICOLE E

03/06/24

5 out of 5

Great app

Great app. Very much user friendly.

DB

Douglas Bustillo

03/06/24

5 out of 5

Nice

It’s great it’s great llllll

DA

Dustin A L Inman

03/06/24

1 out of 5

I hate that I have to log into my bank…

I hate that I have to log into my bank every single time. Now I can't even get logged in due to my bank flagging klarna. Will no longer use app after i finish paying off.

L

Leo

03/06/24

1 out of 5

So frustrated with Klarna

So frustrated with Klarna! After using this app for years… I cannot now use it. I’ve never missed a payment and usually pay before due date. Since moving and updating my details I haven’t been able to use the app. Have had a 2 hour long convo with Klarna via messages and still the problem exists!

J

JD

03/06/24

1 out of 5

ALLOWED A COMPANY TO ROB ME. DON'T USE KLARNA THEY DON'T CARE ABOUT THEIR CUSTOMERS

Don't use this company!!! I ordered from a company called hello ice. They put 2 seperate orders i made under the same tracking number and only sent me one of the orders and the one order got delivered. So it looked like both had been delivered because the tracking number was the same for both items, when only 1 of the 2 had been delivered. I tried contacting hello ice about this issue and I was blocked. Blocked from their email and blocked from their messenger unable to contact them at ...

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D

Dennis

03/06/24

1 out of 5

Not friendly towards buyers.

Their System is kind off flawed.I ordered using Klarna and split payment. The product was a diamond ring that first had to be produced and it would take 3 months before they ship it out (which I didn't know before I ordered). After I received it, I sent it back because I wasn't satisfied with the product. But now the seller can't refund me through Klarnas system, because it is over 30 days from the order date (but I received it 90 days after I ordered) and he wants to reimburse me via bank ...

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RV

Ricci Vincent

03/06/24

1 out of 5

It's almost impossible to get to…

It's almost impossible to get to navigate in a store going through klarna first -- if you're trying to use an offer, etc... I've had to log in 5 times and still can't check out of temu... Same with eBay and FORGET trying with Amazon. Too too frustrating... No other app does this when checking out/navigating/etc...

CV

Carmen Vecchio

03/06/24

1 out of 5

Skills requested to work at customer…

Skills requested to work at customer service Klarna: -Be able to copy paste same answer doesn’t matter what customer ask -don’t care about customers -giving always different answer from your previous colleagues The worst experience evere 1 year of copy paste conversations and no solution. Shame on you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].