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Klarna - Buy Now Pay Later Platforms

Klarna Reviews in June 2026: User Ratings, Pros & Cons

Shop smarter with seamless payments and financing.

4.1

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Klarna offers custom pricing plan

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Klarna Reviews & Ratings

4.1

Very Good

Based on 154488 ratings & 2705 reviews

Rating Distribution

Excellent

(2160)

Very Good

(120)

Good

(70)

Poor

(63)

Terible

(292)

Spotsaas Editor’s POV

Klarna has garnered a loyal following due to its easy-to-use and reliable service, making it a go-to choice for many users. Customers appreciate the convenience of paying in installments, allowing them to make purchases without the immediate financial burden. The app's seamless transactions and flexibility make shopping a hassle-free experience. Users commend ...Read more

Klarna pros and cons

  • Easy to use application for buying items in installments, making shopping convenient.

  • Excellent customer service, resolving issues effectively.

  • Flexible payment options, allowing users to manage expenses and save money.

  • Variety of stores to shop from, offering a wide range of options to users.

  • Some users faced issues with verification processes, causing frustration.

  • Inconsistency with credit checks and purchase power, leading to confusion for some users.

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Showing 161-170 out of 2705

SL

Sam L

11/01/24

1 out of 5

Don’t bother with next working day…

Don’t bother with next working day delivery. Was not notified that the parcel had arrived until today, should have been yesterday. Customer service is shocking. Item will be returned and I will never shop with them again. I expect the delivery charge to be refunded and the cost of return!!!! Now I have to waste MY time going to pick up an item I no longer need

FS

Frances S

11/01/24

1 out of 5

It says I have a line of credit but…

It says I have a line of credit but when I try to use it I keep being told that I'm denied due to credit score missing. I do not understand this and why it keeps denying me. I always pay my payments and have never been late but assuming it's because the bank messing up my account which affected the plaid connection with real time banking

BM

Bonnie Maloy

11/01/24

1 out of 5

Rep did not comprehend that she was…

Rep did not comprehend that she was asking me to do something that YOUR APP WOULD NOT ALLOW BE TO DO

M

Monisha

11/01/24

1 out of 5

Klarna is the worst

Klarna has really shown its true colours!! I reported a return with a merchant who breached their own returns policy ( i have all the evidence). The merchant did not refund klarna properly, so klarna decides to make me pay for an item i have returned!!!! This has been ongoing since may, klarna will not tell me why they believe i have breached so i can prove i havent!! Klarna believes that they can withold this information. By the way dont bothee complaining because they will not uphold it ...

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D

Dee

11/01/24

1 out of 5

False Advertising

I tried to use Klarna to make a Pay-in-Four purchase at Instacart and Klarna customer service stated that since it was my first time using Klarna that I had to prove my credit worthiness to them first by paying in full for the Instacart purchase via their app. Why offer the Pay-in-Four option at all then? If I could pay in full, then I would not need to use Klarna, right? What a waste of time and energy.

CH

Claudia Hernandez

11/01/24

1 out of 5

Doesn’t give you enough extension times…

Doesn’t give you enough extension times for payments

TM

Tarnisher Mack

11/01/24

1 out of 5

I was approved paid

I was approved paid, tried to use again declined

JC

Jacqueline Chinamora

11/01/24

5 out of 5

Always perfect

Always perfect

JC

Jacob Campo

11/01/24

5 out of 5

Great,saved

Great,saved

S

Stephen

11/01/24

5 out of 5

Good feedback

Easy to Use and makes payments easy

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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