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8.8

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Kissmetrics - Web Analytics Software

Kissmetrics Reviews in May 2025: User Ratings, Pros & Cons

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4.2

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Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terible

(0)

Expert's Review

Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more

Kissmetrics pros and cons

  • Provides detailed analytics and insights on customer behavior, helping in decision-making.

  • User-friendly interface with easy navigation and intuitive features.

  • Excellent customer support that is attentive and responsive to user needs.

  • Offers advanced metrics and reports for tracking and analyzing data effectively.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex and intricate, especially for small businesses.

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Showing 41-50 out of 220

S

Steve

02/04/21

5 out of 5

It is better solution than Google Analytics

PROS: I like the reporting capabilities of this product and in my experience they are better than other tools I’ve worked with. We are able to add lot of conditions and filters and this makes our work even more simplified. The reports are detailed and straight to the point. I like that it offers lot of report types that are suitable for various businesses. CONS: It has the lack of automatic event tracking, also and it doesn’t pull data retroactively.

S

Steve

02/04/21

5 out of 5

It is better solution than Google Analytics

PROS: I like the reporting capabilities of this product and in my experience they are better than other tools I’ve worked with. We are able to add lot of conditions and filters and this makes our work even more simplified. The reports are detailed and straight to the point. I like that it offers lot of report types that are suitable for various businesses. CONS: It has the lack of automatic event tracking, also and it doesn’t pull data retroactively.

JM

Jayish M

01/22/21

5 out of 5

"Great took to understand in depth your site."

What do you like best about Kissmetrics? All the report types and the great support provided by their team. What do you dislike about Kissmetrics?

JM

Jayish M

01/22/21

5 out of 5

"Great took to understand in depth your site."

What do you like best about Kissmetrics? All the report types and the great support provided by their team. What do you dislike about Kissmetrics?

J

Josh

01/18/21

5 out of 5

Great analytics and information about our marketing campaigns

PROS: There are lot of analytics tools and dashboards available, and we cannot focus on simplicity and usefulness so we can define own web-based business goals. Thnakfully, Kissmetrics it is not full with information, but it provides you with realistic and honest results of your marketing campaigns.

J

Josh

01/18/21

5 out of 5

Great analytics and information about our marketing campaigns

PROS: There are lot of analytics tools and dashboards available, and we cannot focus on simplicity and usefulness so we can define own web-based business goals. Thnakfully, Kissmetrics it is not full with information, but it provides you with realistic and honest results of your marketing campaigns. CONS: There is nothing I can think of.

J

Josh

01/18/21

5 out of 5

Great analytics and information about our marketing campaigns

PROS: There are lot of analytics tools and dashboards available, and we cannot focus on simplicity and usefulness so we can define own web-based business goals. Thnakfully, Kissmetrics it is not full with information, but it provides you with realistic and honest results of your marketing campaigns.

J

Josh

01/18/21

5 out of 5

Great analytics and information about our marketing campaigns

PROS: There are lot of analytics tools and dashboards available, and we cannot focus on simplicity and usefulness so we can define own web-based business goals. Thnakfully, Kissmetrics it is not full with information, but it provides you with realistic and honest results of your marketing campaigns. CONS: There is nothing I can think of.

AU

Anonymous User

12/15/20

4 out of 5

"Good customer experience, sometimes a challenging product to use"

What do you like best about Kissmetrics? The best thing about KissMetrics recently, is that the company appears to be listening to the users, and including more of the features that we have been asking for. The new people view, populations, and activity view are all great features.

YG

Yozune G

09/01/20

5 out of 5

"It´s a great tool to analyse events and create automated dashboards"

What do you like best about Kissmetrics? its very practical and easy to use, I love personalized reports What do you dislike about Kissmetrics?