Kindful Reviews in May 2025: User Ratings, Pros & Cons

"Nonprofit's Best Friend"

What do you like best? Willingness to help new organizations and walk them through the donor management process.

"Great software for a non profit. Excellent customer service. Once you join, you join a family!"

What do you like best? World Class Customer Service. Many times companies sell product and then they forget you. Kindful team is with you every step of the way. They accommodate every reasonable request you have and go out of their way to help you. Software is well thought out and yet very simple enough to use it. Loved the simplicity of the product and ease of use. With little technical knowledge you will be able to get up and running. The social media engagement is really good.

"Kindful has been a major help to our organization."

What do you like best? The ease of managing many different areas. What do you dislike?

"Great Donor Software"

What do you like best? Kindful is very easy to use and affordable. I've researched a few other programs and found this one to provide the same functions, including support, at a better price.

"Amazing service and Jonathan is awesome to work with!"

What do you like best? The interaction is user friendly and easy to navigate reports. What do you dislike?

"Great costumer service, user-friendly interface"

What do you like best? Kindful has amazing customer service. Their staff does a great job. We had an issue at first with our data import, where the data from our previous system was not matching up with Kindful's system. Kindful helped us tremendously with this problem and ended up solving it for us while staying in constant communication. I also like how clean the campaigns look and how easy they are to use, on the admin side and the user side. We have seen our online donations increase, ...

"Kindful has been wonderful to work with "

What do you like best? The reporting features are one of the best parts in my opinion. When it's time for a board meeting, I simply pull the development report and I'm good to go! Also, the custom reporting based on activity has been crucial. Tracking down donors throughout the year has been a lot easier because of this feature.

"I would do this again"

What do you like best? The product seemed to be very rady to use and rasy to inyerface with our needs.

"Network for Good/Kindful"

What do you like best? I like that you can set up campaigns that allow peer to peer fundraising. Once you become familiar with the platform, it is very easy to use and to maintain. You can export most reports as a .csv which interfaces with Excel so data is easy to manipulate. There are lots of help videos to teach you how the system works. The pricing is also pretty good but we got an upgrade deal when we added Kindful.

"Good startup platform with quick and thorough customer service"

What do you like best? Kindful has been a good platform for our startup non-profit because, 1) as we continue to learn the system they provide quick responses to our questions, 2) it has the versatility we need for a variety of services (integrations and functions), and 3) the interface is easy to navigate and visually pleasing.