Empowering nonprofits to reach their fundraising goals.
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Showing 361-370 out of 450
S
Scott
07/10/19
Kindful is the answer for your small / medium nonprofit!
Kindful is a great software for small to midsized nonprofits that are growing! The Kindful team was SO helpful as we migrated our previous donor payment system to theirs without losing a single recurring donor! We have multiple campaigns going at all times and Kindful makes it easy to run reports and track progress!
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Brittany
07/10/19
The software has definitely put our…
The software has definitely put our organization in a better place. However, there are still some changes that could be made to give it 5 stars. For starters, the contact duplicate finder is not as strong as it could be. I wish it were possible to scroll through the contacts when you search for them in the main search bar. The software is also not as intuitive as it could be. Running reports can also be tricky. We are much happier than we were with our previous software and Kindful has ...
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M
Meher
07/10/19
Excellent customer support
Excellent customer support! Kindful staff has always been extremely prompt in responding to my endless inquiries and has always provided step-by-step instructions on how to find solutions to my problems. I think there are some more kinks to be worked out in the integration of things like stripe, paypal and other payment portals which end up creating duplicate accounts by transaction type, and some manual functions can be automated, where some automated functions would be simpler for the ...
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C
Carol
07/10/19
In general
In general, Kindful is a great tool for our organization, easy to use.
E
Erica
07/10/19
Awesome software for organizing donor…
Awesome software for organizing donor data. We appreciate all the integrations. I do wish it was more intuitive to create different lists, and that there was more on-demand training available after you purchase though.
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Paul
07/10/19
Thank you for you work and support.
Date of experience: July 11, 2019
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Betsy
07/10/19
Great tool when training is done and problems receive adequate support.
This is a great CRM that can be tailored to fit the needs of most any nonprofit. The difficulties lie in trouble shooting and initial training. Customer reps rely on printed help menus and often don't assume they have been read by the user. Complicated problems are referred to the "engineers" and often take weeks to be addressed completely. Since one can never discuss a problem with the engineers, there is a significant barrier to complete communication resulting in incomplete resolution of ...
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C
Caroline
07/10/19
Kindful is easy to use and has made…
Kindful is easy to use and has made improvements since we started using in 2016. However, certain improvements that have been introduced this year are paid and beyond our budget to incorporate.
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Pam
07/10/19
The information is easily accessible
Kindful makes the information easily accessible! There are some aspects of the platform that are restrictive/undeveloped, but the team is very responsive to feedback.
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Valerie
07/10/19
Easy to create campaigns
While it's easy to create campaigns, I wish some of the elements were kept in memory (images, thank you messages, prompts). This would make it easier when completing multiple campaigns using very similar content.
