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Kickserv - Field Service Management Software

Kickserv Reviews in May 2025: User Ratings, Pros & Cons

Streamline, simplify, and succeed with Kickserv.

4.5

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Kickserv Reviews & Ratings

4.5

Very Good

Based on 108 ratings & 153 reviews

Rating Distribution

Excellent

(117)

Very Good

(27)

Good

(4)

Poor

(3)

Terible

(2)

Expert's Review

Kickserv has garnered an impressive track record over the past 12 months, as reflected in reviews from satisfied users. Customers appreciate the platform's user-friendly interface, making it easy to schedule work, update customer information, and track billing efficiently. The seamless integration with Quickbooks and the convenient mobile app were particularly ...Read more

Kickserv pros and cons

  • Streamlines work scheduling, customer updates, and team communication effectively.

  • Easy to use, intuitive interface with user-friendly features.

  • Excellent customer support and quick issue resolution.

  • Helpful in tracking history, billing, and service work for different business needs.

  • Some users find the richness of features and customizations initially overwhelming without adequate support.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.

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Showing 21-30 out of 153

RS

Rachel S

05/25/23

5 out of 5

"Easy to Use & Effective"

What do you like best about Kickserv? ease of use, lots of tracking features have been added in recent years that are great also What do you dislike about Kickserv?

DM

Darrian M

05/11/23

5 out of 5

"Kickserv Rocks"

What do you like best about Kickserv? Very user friendly. Techs love it in thr field. Clients love the client portal. What do you dislike about Kickserv?

AG

Andrew G

03/01/23

5 out of 5

"Transformative!"

What do you like best about Kickserv? Kickserv has helped me completely organize and automate a good chunk of my small business. Before Kickserv we were using paper notes and invoices and scheduling using our head and where we could remember we said we'd go. Now with Kickserv we have opened up a clear, concise, and easy to use communication channel between us and our customers. Thank you Kickserv for helping me create that experience for me and my customers.

PR

Philip R

02/21/23

5 out of 5

"Stop looking, you found it"

What do you like best about Kickserv? I really like that Kickserv doesn't try to be anything it's not. Some products attempt to be a one-stop application for absolutely all business needs at the expense of being good at any of them. Kickserv is a fantastic application for handling estimates, jobs, and invoices. The way it's been architected allows you to very fluidly go from just using basic functions to working in more and more features. All the knobs are there, but it's really easy to get ...

Read more

SL

Stephen L

02/21/23

5 out of 5

"Great way to organize jobs and keep up with customers."

What do you like best about Kickserv? It is a great way to keep track of customers and jobs. Very easy to learn and navigate both the website and the app. The Kickserv team was very helpful with any questions I had.

JV

John V

02/21/23

5 out of 5

"President"

What do you like best about Kickserv? Very simplified yet powerfuil CRM system. Doesnt take days n days of training new staff, and has all the functions we need to be successful Have been using for over 10 years, and have reffered numerous other contractors . Great people to work with. For the cost and benifits nothign comes cluse, we review every year and have stayed with Kickserv every year

CS

Carrie S

02/21/23

5 out of 5

"Excellant System for a Small Business"

What do you like best about Kickserv? I like how user friendly Kickserv is - between the computer application and the app it helps our guys and office staff stay productive.

JF

Jason F

02/21/23

5 out of 5

"Great CRM to grow your business"

What do you like best about Kickserv? Kickserv is very user-friendly and easy for everyone in the office to learn. That said, it is also effortless for our entire staff to stay on the same page with our customers.

KM

Kevin M

02/21/23

5 out of 5

"Great Dispatch Program for Small Service Business"

What do you like best about Kickserv? We are a small locksmith shop that has been using KickServ for a few years. We really like it. It has good function on both the web interface and the mobile app. Pricing is reasonable for a shop with a small number of technicians. It is easy to set up and tracking calls from start to finish. The search on the web interface works really well. The mobile app is very convenient for the techs and viewing calls and taking payments is not complicated. The ...

Read more

JF

Jennifer F

02/21/23

5 out of 5

"User friendly & overall exceptional!"

What do you like best about Kickserv? Kickserv is so user friendly, and the best part is you can do everything on the go using either the mobile app or the online access. It has everything our small business needs to operate efficiently, and our customers love it too! We get so many compliments from our notifications when our tech is en route to our overall invoice. It's an all around wonderful system!