Kickserv Reviews in July 2026: User Ratings, Pros & Cons

Good Start, A few kinks

What do you like best? Quickbooks syncing was a must when looking around for a software. Originally we were looking for something to help manage our scheduling. We liked Kickserv's solution for scheduling because it was a visual drag-and-drop approach that enabled our employees to also view the client address and job information. Additionally the invoices and proposals were better looking than Quickbooks and we were able to see if the customer viewed the documents. The sales pipeline tool ...

Indispensable tool

What do you like best? Scheduling & Quickbooks integration. Online payment system works very well What do you dislike? Scheduling can sometimes take too many steps. Quickbooks syncing can sometimes not work. Recommendations to others considering the product: Just do it What problems are you solving with the product? What benefits have you realized? Keeping a current schedule that can be viewed and updated by more than one person. Having accurate customer records that can be accessed in ...

Works great, i like the estimate and invoice features

What do you like best? INVOICE AND ESTIMATE FEATURES REALLY HELPS ME IN THE FIELD TO RUN MY BUSINESS COMMUNICATING WITH MY COSTUMERS IS VERY EASY What do you dislike? MOBILE APP COULD BE BETTER THAT KIND OF THE SAME AS ONLINE THAT WAY WHEN YOU ON THE FIELD YOU BE APLE TO TAKE PAYMENTS EASY WITH OUT ISSUES. SOMETIMES IT ALSO NOT WORKING FAST AS I LIKE BUT OVERALL IT HELPS ON THE FEILD TO DO THE JOB. What problems are you solving with the product? What benefits have you realized? FAST AND ...

Miracle Method Review - CANADA

What do you like best? It is a simple system and it is easy to learn. What do you dislike? - inflexible - horrible reports - impossible to manipulate without help - it doesn't synch well with desk top versions of QuickBooks - Doesn't accept credits and throws everything off - Not enough comment fields in set up functions - HELP DESK tends to be HELP DESK telling YOU what to do - and if our Cdn version is not working well that is just too bad - It is a clumsy system overall ...

One of the better "dispatch" programs.

What do you like best? The online access; update capabilities and the notes and time and materials tracking. What do you dislike? Unable to sort data i.e. specific property repairs by date occured. Unable to drop data into an excel spreadsheet. I.Es set up payroll sheet and drop data in on a weekly basis. Too time consuming to input the name, W/E, special allowance, on call etc. TOO MANY NINJA errors. And too frequently getting slooooooooooow response. What problems are you solving with ...

Kickserv has been Great!!

What do you like best? I love how accessible an easy to use kickserv is. We have technicians out in the field and they can pull up the app on their phone or ipad and enter the information on the job site. Also it is great in the office that when they change or add something we can see it right away, and we can also update information for the job and then they will know of the changes. It has been a great tool in the business and has helped us stay more up to date on all of our jobs, ...

Kickserv has done amazing things for our business

What do you like best? Kickserv's platform is user friendly and easy to learn. The drag and drop calendar features allows dispatchers/administration to manage jobs throughout the day. Assigning technicians and communication information on the go to our technicians is easy. We use the one click function to notify techs of jobs. We can add internal notes, notes to be shared with customers, add charges, attach documents, and more live within jobs. Our technicians our updated of relevant ...

Part of Our Recipe for Success!

What do you like best? We really appreciate the recent surge for improvement and added features with Reach Local. The fact that clients can approve their estimate, and pay their invoice online is fantastic. Also love the client portal feature and the ability to quickly upload photos What do you dislike? Glitches and growing pains, but there are always bound to be those Recommendations to others considering the product: Take advantage of all the training so you can utilize all of the ...

Great product for small business

What do you dislike? There is nothing that I can say that i really dislike Recommendations to others considering the product: Kickserv is user friendly and has many positive attributes and features What problems are you solving with the product? What benefits have you realized? Ease of scheduling and tracking jobs. The invoicing is simple.

Best Field Service Management software out there.

What do you like best? The best customer service/support I've encountered. Always looking to improve their software and adding features as customers give feedback. Downtime is almost non-existent, so very reliable. Helps our plumbing business run smoothly and effectively. What do you dislike? Quickbooks Online sync has some minor problems, but only with the contact names repeating themselves on the invoices. Not a huge issue and I think they are working on it. Would also like to see ...