Kickserv Reviews in May 2025: User Ratings, Pros & Cons

Kickserv has been Great!!

What do you like best? I love how accessible an easy to use kickserv is. We have technicians out in the field and they can pull up the app on their phone or ipad and enter the information on the job site. Also it is great in the office that when they change or add something we can see it right away, and we can also update information for the job and then they will know of the changes. It has been a great tool in the business and has helped us stay more up to date on all of our jobs, ...

Pretty Good Software!

What do you like best? I like that the user interface of the software is really easy to use. Everything seems like it is in a place where it would make sense. I really like the way that things are organized that seem to make sense. It also is helpful to have the icons down the side when using on a mobile device. What do you dislike? I wish they would complete the app to use with this program. We use this system on the road and the mobile site is not very user friendly when on your phone. ...

Miracle Method Review - CANADA

What do you like best? It is a simple system and it is easy to learn. What do you dislike? - inflexible - horrible reports - impossible to manipulate without help - it doesn't synch well with desk top versions of QuickBooks - Doesn't accept credits and throws everything off - Not enough comment fields in set up functions - HELP DESK tends to be HELP DESK telling YOU what to do - and if our Cdn version is not working well that is just too bad - It is a clumsy system overall ...

Great product, however wishing for enhancements for IT Industry scheduling and help desk ticketing.

What do you like best? The ease of scheduling jobs. Managing opportunities and sending estimates through the portal. We also like that we have the ability to share notes/attachments with the client if we desire. The QB integration works pretty smooth most of the time and customer service is usually very responsive if there are issues. What do you dislike? Our only complaint is that the program does not meet all of our needs which means we will outgrow it very soon and be forced to look at ...

Good Start, A few kinks

What do you like best? Quickbooks syncing was a must when looking around for a software. Originally we were looking for something to help manage our scheduling. We liked Kickserv's solution for scheduling because it was a visual drag-and-drop approach that enabled our employees to also view the client address and job information. Additionally the invoices and proposals were better looking than Quickbooks and we were able to see if the customer viewed the documents. The sales pipeline tool ...

Best Field Service Management software out there.

What do you like best? The best customer service/support I've encountered. Always looking to improve their software and adding features as customers give feedback. Downtime is almost non-existent, so very reliable. Helps our plumbing business run smoothly and effectively. What do you dislike? Quickbooks Online sync has some minor problems, but only with the contact names repeating themselves on the invoices. Not a huge issue and I think they are working on it. Would also like to see ...

Works great, i like the estimate and invoice features

What do you like best? INVOICE AND ESTIMATE FEATURES REALLY HELPS ME IN THE FIELD TO RUN MY BUSINESS COMMUNICATING WITH MY COSTUMERS IS VERY EASY What do you dislike? MOBILE APP COULD BE BETTER THAT KIND OF THE SAME AS ONLINE THAT WAY WHEN YOU ON THE FIELD YOU BE APLE TO TAKE PAYMENTS EASY WITH OUT ISSUES. SOMETIMES IT ALSO NOT WORKING FAST AS I LIKE BUT OVERALL IT HELPS ON THE FEILD TO DO THE JOB. What problems are you solving with the product? What benefits have you realized? FAST AND ...

Kickserv great

What do you like best? Kickserv's ability to sync with quickbooks is great. What do you dislike? Mobile app sometimes lack the functionality so I have to log into Kickserv through my phones browser Recommendations to others considering the product: Allow me to accept payments through the app through stripe What problems are you solving with the product? What benefits have you realized? Mobile service software that would invoice and be able to accept payments through the web.

Indispensable tool

What do you like best? Scheduling & Quickbooks integration. Online payment system works very well What do you dislike? Scheduling can sometimes take too many steps. Quickbooks syncing can sometimes not work. Recommendations to others considering the product: Just do it What problems are you solving with the product? What benefits have you realized? Keeping a current schedule that can be viewed and updated by more than one person. Having accurate customer records that can be accessed in ...

One of the better "dispatch" programs.

What do you like best? The online access; update capabilities and the notes and time and materials tracking. What do you dislike? Unable to sort data i.e. specific property repairs by date occured. Unable to drop data into an excel spreadsheet. I.Es set up payroll sheet and drop data in on a weekly basis. Too time consuming to input the name, W/E, special allowance, on call etc. TOO MANY NINJA errors. And too frequently getting slooooooooooow response. What problems are you solving with ...