Kickserv Reviews in May 2025: User Ratings, Pros & Cons

Who wouldn't love kickserv

What do you like best? The web interface and the support I get. Both are unmatched. Support is great and means the world. Doesn't matter if you have the best or worest product if theres no support it is worthless. What do you dislike? I wish you could do a little more with the calenader. Recommendations to others considering the product: It is worth the jump. If you have never used software... welcome to the future. What problems are you solving with the product? What benefits have you ...

User friendly

What do you like best? The interface is easy to learn and setup. KS help realy the way i manage the call, no more paper were a take note of the call and lose them, with internet i can accces my bussiness evry where and follw the job or were are the tech What do you dislike? The only english version ;- , If we can send e-mail to all customer direct from kikserv What problems are you solving with the product? What benefits have you realized? I spent less time with the plannig of tech ...

Constantly updating with improvements to the software. Staff respond quickly to our problems.

What do you like best? The way the staff helps--always getting back to us in a timely manner. What do you dislike? Need to be able to send attractive estimates & then have them sync to QB--now I have to go to QB to do it. Recommendations to others considering the product: Kickserv meets most of our requirements. Still some minor work to do to satisfy our needs, but I believe that this will be taken care of soon as they are now a preferred app with Quickbooks What problems are you solving ...

Kickserv for the most of us ....

What do you like best? Kickserv is, for our small company, the best of all worlds. There is a free It offers Estimates, work orders and invoicing plus interaction with QuickBooks desktop and online versions. As an additional add-on, it offers to link with your web site to allow customers to request an appointment for service. As I said; this software is excellent for small to medium sized service companies What do you dislike? Updates being fixed during daytime, but I understand. ...

Great software for any service business

What do you like best? Kickserv is very user friendly. The process for creating customers, estimates and invoices is a breeze. Scheduling jobs (and many other calendar events like employee time off is a great feature. I love the estimate approval process. The QuickBooks integration is key for us. Overall, I don't know what we'd do if Kickserv disappeared tomorrow. What do you dislike? No iOS app! (I thought there was one when I signed up and the mobile site is not near as simple as the ...

Very Good Service

What do you like best? The ease of scheduling and changing appointments if needed. Also Customer service has been outstanding if we have any issues. What do you dislike? Still a little glitchy but overall you can work through it. Recommendations to others considering the product: Give it a try. Make sure you take advantage of the live tutorials they offer you. It is easy enough to use that you'll want to just go for it but they will show you little things that will save you time in the ...

Been using Kickserve for about 2 years.

What do you like best? Access from anywhere and any platform. Attaching files. What do you dislike? Can't use the email feature for estimates or invoices since I can't add our warranty and instructions page. Creating custom reports is not easy. I sync with Quickbooks and use Quickbooks to see how my company is doing and for most reports. Sometimes the Jobs view doesn't have the correct start date and there isn't anywhere to change it causing the jobs reports to be off. Recommendations to ...

mgr

What do you like best? scheduling is easy to use and set up, even though some simple improvements are needed it works well What do you dislike? qb and ssk intergration more headaches then we anticapated support is slow and unresponsive weak training What problems are you solving with the product? What benefits have you realized? scheduling

Mediocre Service Dispatch Software

What do you like best? Nothing is exceptional about Kickserv except the price. What do you dislike? Very difficult to do anything related to pulling reports. Recommendations to others considering the product: Service Fusion What problems are you solving with the product? What benefits have you realized? We are solving efficiency problems.

Nice user friendly software

What do you like best? Kickserve is very user friendly. I was not taught the system by anyone other than watching their videos they created for users. They are also very helpful and responsive if I have a question. You also do not have to call them to ask a question, you can just type it into the software and from there you can even see if they have read the message. They have always gotten back to me very quickly. What do you dislike? I dislike that I can no longer send a customer a ...