Kickserv Reviews in May 2025: User Ratings, Pros & Cons

Loved

What do you like best? Has everything you need to run your business, user friendly, customers are able to make a payment right from the invoice.. We are able to keep greater detailed notes . What do you dislike? No complaints really like this . Recommend to everyone who has a business Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? We no longer use anymore because of management but this was my ...

Excellent software

PROS & CONS What are the best aspects of this product? I love the easy to use interface. All the CRM features and options are placed in a sensible manner. Everything is organized nicely which makes the software easy to navigate. On mobile devices, the icons are on the side which makes them easily accessible on the small screen. What aspects are problematic or could work better? The vendor should develop the app for use on mobile devices. The mobile site is not easily navigable when you ...

The platform keeps improving

PROS & CONS What are the best aspects of this product? The software seems difficult initially, but as you use it for a sales cycle you understand that the vendor has done a good job. We are a service business and I love the user-friendly interface as well as easy scheduling and dispatching. The best part of the software is it is easy to follow the information flow from the beginning to the end of a sales cycle. What aspects are problematic or could work better? The major drawback is the ...

Lovely Product

What do you like best? How easy it is to learn. Its very user friendly. What do you dislike? It can sometimes lag ir not want to opperate properly. Could be due tonyhe age of our computers though. What problems are you solving with the product? What benefits have you realized? All

Becoming common to use

What do you like best? The free trial status for freshly started companies What do you dislike? The pricing for the little businesses , intcial staart up but then a monthly fee as well to maintain? Recommendations to others considering the product: Try it What problems are you solving with the product? What benefits have you realized? Missing papers and important invoices by category

Ideal application for service businesses

PROS & CONS What are the best aspects of this product? I love that Kickserv is so easy to use. It is simple to create invoices, estimates, and customers. I can schedule jobs, employee time off and other calendar events easily. The estimate approval process is a big benefit as is the QuickBooks integration. Kickserv has become an indispensable tool for us. What aspects are problematic or could work better? A major drawback is there is no iOS app and the mobile site is more complex to ...

Best field service management app in the market

PROS & CONS What are the best aspects of this product? I appreciate the excellent customer support they provide. The vendor listens keenly to customer feedback and constantly adds new features to improve the system. The app is very reliable as there is negligible downtime. We use Kickserv to run our plumbing business smoothly. What aspects are problematic or could work better? There is a minor issue with Quickbooks Online sync where contact names are repeated on the invoices. I wish the ...

Kickserv is a great product

PROS & CONS What are the best aspects of this product? I like that Kickserv is easy to use and accessible. Our technicians use it in the field to update info using their mobile device. We can see the changes they make instantly in the office. We can update the details of the job and they can see it in the field immediately. The app is great for our business as it helps us to stay updated on all jobs, keeps everyone in the loop, and provides a good overview of our business. It stores all ...

Exceeds our expectations

PROS & CONS What are the best aspects of this product? The following are plus points: Open API that allows us to develop our own code to integrate with the cloud-based app, it offers all that we need, consistent development of product, affordable subscription and credit card processing charge through Stripe, Integration with Quickbooks and Google Maps, friendly and helpful support agents, and finally, well-designed cloud-based service management program. What aspects are problematic or ...

Top class customer support enhances the product

PROS & CONS What are the best aspects of this product? I love that Kickserv is easy to use and adapt for our business. There are multiple customization options. We invested in this system to keep estimates away from the books. The solution integrates easily with Quickbooks Online Plus which saves me the time I was spending on double entry. What aspects are problematic or could work better? My big grouse is Kickserv is not offered for truck fleet management. It’d be wonderful if we could ...