9.6
SpotScore
Keap Reviews in August 2026: User Ratings, Pros & Cons
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Keap Reviews & Ratings
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Spotsaas Editor’s POV
Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its all-in-one approach, combining sales pipelines, marketing automation, and customer management tools in a single, streamlined platform. For many users, Keap has become the ...Read more
Keap pros and cons
Combines CRM, marketing, and automation in one platform for small businesses.
Customer service is responsive and resolves issues quickly.
Guided experience and training resources help users get up to speed.
Automates email campaigns, appointment scheduling, and lead follow-ups.
Landing page builder and calendar task linking have limited functionality.
Higher cost than some competitors; adding users and certain integrations incur extra charges.
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Showing 71-80 out of 208
DK
Debbie Kell
12/29/20
My business is a very long term…
My business is a very long term customer of Keap. Dependable, very cost effective and easy to use. I recommend Keap.
H
Heather
12/29/20
Keap has helped me to grow my business…
Keap has helped me to grow my business in ways I could not have imagined. Being a solopreneur it has given me ways to automate my sales and marketing that have made me feel like I have other employees helping me out. I honestly can't imagine running my business without it.
J
Jeff
12/29/20
Keap Has Helped Us Tremendously
I am a very happy user of Keap and the best part of the system for us is the automation. We have many different campaigns that use texting and emails and Keap is always there when I have questions on how to make it work. One of the best parts of having Keap is their customer service. We highly recommend them.
Z
Zahria
12/29/20
Having issues logging into…
I have been having issues logging into Infusionsoft the past 2 days. The page says “ We were unable to connect your Infusionsoft ID to your account. Please contact support at 1-866-800-0004.” Every time I attempt to login. So I called in multiple times and completed the same steps: reset password twice, cleared my cookies, tried to login in through incognito mode, i reset my computer twice and then i was sent a new user link which was the only temporary fix. however after waiting 1 hour for ...
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W
Walt
12/22/20
Great customer service
I’ve called Keap tech support many times through the last few years, and I always get the problem fixed with the Keap tech helping me out. I appreciate that I can call and I talk with a knowledge person and not deal with emailing for tech issues.
C
Cindy
12/22/20
I am new to Keap and it is a keeper
I am new to Keap and trying to get everything set up properly so I have made several calls to customer support over the last two weeks and each time the person has been professional, kind and so helpful! I am loving Keap and everything about it!
A
Aaron
12/22/20
Keap is a wonderful program
Keap is a wonderful program. But, what makes this company stand out are the tech people they hire to always help if you run into an issue.They are sharp, kind and so willing to do whatever it takes to make things work.
M
Mindi
12/18/20
After entering the workforce again…
After entering the workforce again since being a stay at home mom for 13 years, I have received training and support from Keap. Anyone I have dealt with has been nothing but kind and supportive. I would highly recommend using their support staff any day.
R
Ruth
12/17/20
A needed help with a matter
A needed help with a matter. This customer service rep did not know the answer. I emailed her the info which I believe she forwarded my inquiry to another department . I never heard back. I sent a follow-up email, I did not get a response.
KT
Kathryn Turner
12/16/20
The customer service representative was…
The customer service representative was knowledgeable and very helpful. He quickly found a solution to my problem, apply the fix and waited on the phone until I re-booted and made sure it worked. Could not be any happier!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].