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9.6

SpotScore

Keap - CRM Software

Keap Reviews in July 2026: User Ratings, Pros & Cons

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3.9

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Keap Reviews & Ratings

3.9

Very Good

Based on 2012 ratings & 208 reviews

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Rating Distribution

Excellent

(155)

Very Good

(14)

Good

(4)

Poor

(4)

Terrible

(31)

Spotsaas Editor’s POV

Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its all-in-one approach, combining sales pipelines, marketing automation, and customer management tools in a single, streamlined platform. For many users, Keap has become the ...Read more

Keap pros and cons

  • Combines CRM, marketing, and automation in one platform for small businesses.

  • Customer service is responsive and resolves issues quickly.

  • Guided experience and training resources help users get up to speed.

  • Automates email campaigns, appointment scheduling, and lead follow-ups.

  • Landing page builder and calendar task linking have limited functionality.

  • Higher cost than some competitors; adding users and certain integrations incur extra charges.

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Showing 31-40 out of 208

P

Patricia

02/17/21

5 out of 5

Truly awesome!

Truly awesome customer care and support! I would recommend Keap to everyone!!!!

P

Patricia

02/17/21

5 out of 5

Truly awesome!

Truly awesome customer care and support! I would recommend Keap to everyone!!!!

J

Joseph

02/14/21

5 out of 5

Jason did an amazing job onboarding me

Jason did an amazing job onboarding me. There were several tips he gave that I wouldn't imagine and he answered all my questions.

J

Joseph

02/14/21

5 out of 5

Jason did an amazing job onboarding me

Jason did an amazing job onboarding me. There were several tips he gave that I wouldn't imagine and he answered all my questions.

S

Stacey

02/12/21

5 out of 5

Great customer service

Great customer service, awesome program. So much easier to run my bus and stay on top of customer needs!

S

Stacey

02/12/21

5 out of 5

Great customer service

Great customer service, awesome program. So much easier to run my bus and stay on top of customer needs!

IM

Isabelle Mercier

02/11/21

5 out of 5

Amazing support

Amazing support. I am so relieved that we got the problem resolved. You guys rock!

A

Alexa

02/11/21

5 out of 5

Your business on autopilot

Your business on autopilot I love working with Keap knowing that I can send relevant information to my segmented list of customers and prospects. Great platform!

IM

Isabelle Mercier

02/11/21

5 out of 5

Amazing support

Amazing support. I am so relieved that we got the problem resolved. You guys rock!

A

Alexa

02/11/21

5 out of 5

Your business on autopilot

Your business on autopilot I love working with Keap knowing that I can send relevant information to my segmented list of customers and prospects. Great platform!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].