9.6
Spot Score
Keap Reviews in June 2026: User Ratings, Pros & Cons
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Keap Reviews & Ratings
Spotsaas Editor’s POV
Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its all-in-one approach, combining sales pipelines, marketing automation, and customer management tools in a single, streamlined platform. For many users, Keap has become the ...Read more
Keap pros and cons
Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.
Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.
Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.
Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.
Limited options and functionality in specific features, like the landing page builder and calendar task linking.
Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.
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Showing 11-20 out of 208
AC
Adam Clark
12/29/22
Keap Customer Service
Keap Customer Service I had a technical glitch in which I could not send estimates, their advanced team is working on this, and they gave me a coupon to take care of their service. I was truly impressed by their customer service managers, and response.
SL
Steve Leary
03/31/21
Benjamin is great
Benjamin is great !!!!
F
Felicia
03/31/21
Confidence Booster
Keap customer service gives me the confidence to launch new campaigns. It takes a great weight off me, knowing that I can create a campaign and then call in to ask questions and ensure that I've covered all the bases. Thanks Keap!
J
Jenn
03/31/21
Customer service / technical support…
Customer service / technical support was amazing. Had a odd issue that no one had ever heard of. My rep worked hard and went out of his way to figure it out and help me close the issue.
C
CEW
03/31/21
The customer service rep was…
The customer service rep was knowledgeable and helpful
G
Gary
03/31/21
Highly recommend Keap
I would highly recommend Keap for small business marketing and sales. The automation saves time, eliminates leads dying on the vine and puts clients in the drivers seat for growing their businesses!
Z
Zemy
03/30/21
Patience pays off after 2nd call
second call finally went well and all my tech and account issues were resolved! fast friendly and professional! Keep the small business good work up!
S
Sarah
03/25/21
Keap Support
We were having some issues (not hitting publish) on our campaigns. We called the Keap Support and we were able to troubleshoot our downfalls.
LN
Linda NApier
03/24/21
infusionsoft support is always there for me.
No matter when I call for help I reach someone who is totally there for me. This time it was quite a puzzle about an affiliate and billing that I hadn't encountered in 10 years of being with Infusionsoft. He worked until we solved the puzzle and then asked if he could help with anything else. I really can't say enough about Infusionsoft's support. I just wish other services I use were as amazing.
J
Jeff
03/24/21
Excellent
Not only is the product first rate, the customer service is terrific. I call ALL the time to get some tips, confirm what I want to do is the most efficient way of doing something, and get help setting up a campaign. I highly recommend them.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].