Keap Reviews in May 2025: User Ratings, Pros & Cons

Simply wow

Keap and infusionsoft have changed my life.

Fabulous Product!

I have been a longterm Infusionsoft, now Keap user. It's a robust system that allows me to really understand my customers' buying cycles. The upfront effort of learning how to use the system is worth the effort. Potential clients tell me that my emails look professional and, most importantly, my campaigns convert prospects into paying clients. I enthusiastically recommend Keap!

I wish I had switched to Keap a long…

I wish I had switched to Keap a long time ago. I’ve been able to incorporate 3 services that I was paying separately for and have it all work so well together. The email campaigns are a breeze to set up and the on boarding guidance I received was excellent. Having the email service attached to my client communication and invoicing is allowing me to manage my business in ways I never thought possible, giving me total control. The only thing I would like to see changed is how the recurring ...

This software is a Keaper!

I spent a lot of time researching different software to help me streamline my business processes and Keap was the winner! I was looking for a product that could help me save time and increase sales and it has done both. I love that Keap has a great dashboard where I can see all of my clients and prospects in one place and see if they have paid an invoice, have a task I need to complete, have an appointment scheduled, and I can automate my business pipeline. This software makes me look more ...

I have been very happy with Keap

I have been very happy with Keap. In the beginning it was difficult to figure out but once I got a campaign or two put together it became really easy and made my life easier to having emails on auto pilot.

Outstanding support and customer relationships.

Outstanding support and customer relationships.Our business has been using Keap for the past two months now. Well, what an experience! Training has been outstanding and fantastic, and now other businesses that I deal with do not come close to the support that Keap provides.Keap makes sure you understand their product and will show you how to get the best for your business. I am absolutely sold on Keap. The platform is really easy to work on and improvements are being done all the time. Well ...

Easy Peasy

In June I had a demo on Keap. It has been everything that they said it was. Easy to use to say the least. I missed the video's showing how to do everything and set up an appointment. Even without the video's I was able to easily set up my profile. I had even accomplished mass emails.

The WORST customer service + email systems experience

I have been with Keap for 9 months.And it was the absolute worst nightmare.Their systems collapse regularly. The customer service by chat is absolutely useless - except for one or two individuals with some quality that got lost in there.And the higher level of customer satisfaction management are the MOST incompetent (and/or powerless) I have ever seen in any company I worked with. They only give non-answers, try to blame the client for everything that's not working on their side, take zero ...

I am excited about this software and…

I am excited about this software and look forward to its implementation into my company's day to day operations

I am grateful to have found a system…

I am grateful to have found a system with so much support! Nick has truly held my hand and walked me through the process of getting my business automated (FINALLY)!!!Thank you Keap team!!!