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8.9

Spot Score

Kashflow

Kashflow Reviews in May 2025: User Ratings, Pros & Cons

Efficient and intuitive accounting for small businesses.

3.3

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Kashflow Reviews & Ratings

3.3

Good

Based on 175 ratings & 109 reviews

Rating Distribution

Excellent

(21)

Very Good

(8)

Good

(1)

Poor

(4)

Terible

(75)

Expert's Review

KashFlow offers a highly accessible and user-friendly platform tailored for small businesses and non-accountants seeking to streamline their accounting and bookkeeping processes. Many users praise its straightforward interface, affordability, and useful features like recurring invoicing, expense tracking, and seamless end-of-year tax reporting. Integrations with ...Read more

Kashflow pros and cons

  • Simplifies financial processes like bookkeeping, payroll, and tax calculations, making it accessible even for small businesses or non-accountants.

  • Affordable pricing for basic functions, with options for invoicing, recurring payments, and integration with PayPal.

  • Allows for remote access across devices, including desktop, tablets, and phones, albeit with limitations.

  • Efficient in storing data and generating standard reports, such as tax returns and client profitability.

  • Overwhelming and poor customer service often described as slow, unhelpful, or non-responsive, especially post-IRIS acquisition.

  • Subpar mobile app functionality, lacking key features, unintuitive navigation, and prone to crashing.

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Showing 21-30 out of 109

A

Arielle

03/27/20

4 out of 5

Love the features!

PROS & CONS What are the best aspects of this product? The first thing I like about this product is the monthly fee. It is fairly affordable despite the unique features and functionality of the app. Second, the app allows the user to manage multiple bank and loan accounts. It also allows me to label expenditures and credits according to the budget/funding source to make organizing better. What aspects are problematic or could work better? The layout and design of the user interface ...

Read more

O

Oma

03/15/20

5 out of 5

KashFlow is the real deal!

PROS & CONS What are the best aspects of this product? KashFlow has an insane storage system. I can store as many files as I want without having to worry about storage space. It also allows you to access your files anytime, anywhere, because of its mobile app version. What aspects are problematic or could work better? Ease of navigation can still be improved, aside from this, this app works perfectly. What specific problems in your company were solved by this product? I've ...

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AB

A B

03/12/20

1 out of 5

Used it for many years

Used it for many years, to sum up - the product offering is trash.The number of times there is a bug with loading pages or saving po/invoices is unreal. Current down with a HTTP 500 error.It feels like a program that has been forgotten about and left behind by all other providers. Don't waste your time.

JM

Jemma Marshall

03/09/20

1 out of 5

Oh dear

Oh dear - we have used Kashflow since 2010 when we selected it over Xero. At that time, it wasnt under the ownership of IRIS, who have taken this product backwards whilst Xero has evolved into a world class package. We have spent the last 2 months transferring data away from Kashflow. This was prompted by their awful handling of bank feed security changes. Whilst most other accounting packages planned for this properly, Kashflow were caught short and even months later I cant access American ...

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M

Maca

02/13/20

1 out of 5

Poor Attitude from Customer Service

Software is very basic - one man bands etc. On their splash page I was offered an annual price of £125 plus VAT, plus an option to try it for free. Once I'd tried it for free I decided to pay the £125 only it had gone up to £185??? However, the £125 price was still being offered on their splash page. I couldn't take advantage of this offer as I'd tried if for free. The mind boggles. At £185 may as well use Xero which is much better and more comprehensive.

M

Mark.

02/09/20

1 out of 5

I would give this company a negative number of stars if I could.

If I could give this company zero or a negative number of stars, I would.First, their software is very good. It enables someone with no knowledge of accounting procedures to produce accurate accounts quickly and easily.That is where the praise stops. Their customer service department is not only the worst I have experienced, it is the worst that I can imagine.I had a problem with overcharging on my account. I sent an email. No reply. Sent another. No reply. Repeated the process for about a ...

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AD

Ana-Maria Dumitrescu

02/07/20

1 out of 5

absolutely rubbish!!

absolutely rubbish!!! I can't log in even if I am using different browsers... is taking me days to log in!!! plus the concept is very basic of accounting system

P

Paul Andersson

02/01/20

1 out of 5

Subscription renewal has locked me out

I have been a Kashflow customer for a year now and I'm not impressed with the clunky interfaces and lack of proper customer support.Today, my subscription expired, no prior notice, so my account is locked and I cannot invoice clients or check on payments.There is no 'subscribe' button on my account so cannot even pay to get the service back up and running.Called the 0800 number, just a recorded message pointing out all the answers are on their website - really?I'll be moving away from ...

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KP

Kayleigh Pennell

01/30/20

1 out of 5

Honestly don't waste your time

Honestly don't waste your time. Such poor customer service, tried out new HR software and they didn't inform us it was a 12 month contract so even though we literally used it all of once have been trying to get us to pay for a whole year. They said it was in their ts and cs but no-one reads every line and it should be made very clear from the start its a contract. Have used them for accountancy and payroll and have been okay but after this am leaving for a company with better customer service

G

Gerda

01/28/20

5 out of 5

An essential tool for businesses

PROS & CONS What are the best aspects of this product? This program is really helpful in managing accounts and processing invoices. If you don't have an accountant, this app can help you do the work. It is easy to learn, manageable, and customizable depending on the nature of your company. And did I mention they have an amazing customer service, too? Yes, they have an accountant available on call to help you troubleshoot if you're encountering any issue. Five stars! What aspects are ...

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