Justworks Reviews in May 2025: User Ratings, Pros & Cons

Tomer's Review of Justworks

What do you like best? Excellent Customer Service Celia Stein is terrific. She always gets back to us quickly and answers our questions thoroughly with great information. I like the user interface as it is easy to navigate and and manager the companies employees. I really like that Justworks takes care of all of the tax compliance especially when we have employees across the entire country. This is a tremendous help for a small company. I like that Justworks recently brought on HR ...

Worth it.

What do you like best? Justworks made the process very painless for us to transition from a fragmented manual HR system to their platform. We were expertly guided by our account rep and their team throughout the entire process. Their platform and interface is very easy to use and intuitive. What do you dislike? Choosing healthcare plans is probably the most difficult and lengthy part of the process for the client. This is not a reflection on Justworks, but something to keep in mind ...

New Effective PEO for our organization

What do you like best? User interface is great! Employees find this easy to navigate What do you dislike? Lacking critical reporting for our organization (payroll, HR, PTO accrual, as well as reoccurring allowance payments for payroll. Makes for extra work and room for human error. Recommendations to others considering the product If you are looking for a user-friendly efficient platform for your payroll/benefits/HR administration -- I would suggest Justworks as a small to mid-size ...

Really makes HR much easier

What do you like best? I really like that when I had a problem they were able to answer it for me quick and easily with their live chat function. What do you dislike? They don't handle your 401K. It would be awesome to have this added onto the platform. What business problems are you solving with the product? What benefits have you realized? We don't have an HR team in the US so JustWOrks handles most, if not all.

It's been a great HR resource!

What do you like best? I love how easy it is for us to use at work. It makes it very simple for me as a manager to track my employees' hours and time off, and it streamlines payments so that I know exactly what I am getting and when. It has simplified the HR side of our company! Easy to log in and very user-friendly to coordinate my insurance and all logistical information surrounding my work. What do you dislike? Honestly from my side, there hasn't been anything especially difficult ...

Great system

What do you like best? I like that is very user friendly. It’s easybto get whatever information you are looking for What do you dislike? I don’t dislike anything. Compared to the system used before this one is amazing! What business problems are you solving with the product? What benefits have you realized? Payroll and benefits

Great payroll manager

What do you like best? I like the email notifications that let me know when I've received payment. It was also very easy to set up my account. What do you dislike? I can't think of anything that I don't like about just works. What business problems are you solving with the product? What benefits have you realized? Our employees are paid in a timely manner and tax documents are easily accessed.

Justworks is awesome

What do you like best? Our company signed up with Justworks after leaving ADP TotalSource due to what we consider fraudulent business activities. We were wary of signing on with another PEO but Justworks has been a dream to work with! Their pricing is totally transparent, something we did not find when considering other PEOs. What do you dislike? Can't think of anything much. Maybe that I can't customize our Quickbooks integrations more but that's such a minor problem it doesn't even ...

Simple interface and valuable compliance management expertise

What do you like best? The primary value we derive from Justworks is compliance management for state regulations. From taxes to unemployment filings to compliance forms, Justworks handles it all. For a fully distributed team, this is a sanity-saver! The additional value we get in the form of benefit offerings + management and payroll processing is all bonus to the compliance aspect! What do you dislike? The response time on emails is longer than I would like. I find that I often have ...

Worst company I have ever worked with for Insurance.

What do you like best? There is nothing nice to say about this company other than they have a nice website. Past that, it is full of incompetent staff members. Do not waste your time. What do you dislike? If you are using this group for insurance do not waste your time. I spent almost a month going back and forth and waiting for their team to get their parts of our insurance set up. Only to find out that in the end, we were not going to be covered because we operate a low-risk ...