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JustCall - Contact Center Operations Software

JustCall Reviews in September 2026: User Ratings, Pros & Cons

Unlock the full potential of your contact center.

4.85

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Starts from $20 / User / Month when Billed Yearly

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JustCall Reviews & Ratings

4.85

Excellent

Based on 78 ratings & 97 reviews

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Rating Distribution

Excellent

(84)

Very Good

(12)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

JustCall provides a straightforward and efficient solution for contact center operations. Its user-friendly design and real-time analytics make it a strong choice for businesses seeking quick insights.Read more

JustCall pros and cons

  • User-friendly interface

  • Real-time analytics

  • Quick setup

  • Comprehensive reporting

  • Limited advanced features

  • May lack customization

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Showing 31-40 out of 97

AU

Anonymous User

09/06/22

5 out of 5

"Every time I ask for help it is given. The explanations to fix a problem are clear."

What do you like best about JustCall? Just Call works, all of the time, I am at times reluctant to try new things as most of the time something is not right. What do you dislike about JustCall?

JV

Jose V

09/01/22

5 out of 5

"Best call and SMS application for Zoho."

What do you like best about JustCall? It works out of the box. It actually does what it advertises and is flawless, no bugs found so far. I have is set up with custom workflows. I have tried other SMS solutions and they are either clunky, difficult to set up or super expensive and missing key features.

SS

Stephen S

08/30/22

5 out of 5

"Seamless solution for making calls from anywhere."

What do you like best about JustCall? Ability to choose numbers based on area codes anywhere worldwide. It means I can work remotely whilst I appear like a local service provider to my prospects.

AU

Anonymous User

08/30/22

5 out of 5

"Great system, easy to use."

What do you like best about JustCall? It's a very easy platform to use, and they also provide you with onboarding/training if you require it, which is super helpful. Very clean layout also, which is great.

AS

Angie S

08/30/22

5 out of 5

"Great texting feature"

What do you like best about JustCall? I like that I am able to communicate faster with the candidates I'm looking to connect. Love it! What do you dislike about JustCall?

HR

Harry R

08/23/22

5 out of 5

"Super easy, multi functional"

What do you like best about JustCall? The ease of quick phone calls one after another What do you dislike about JustCall?

GS

Gavin S

08/23/22

5 out of 5

"Seamless solution to our inbound communications"

What do you like best about JustCall? I liked the fact that it was so easy to set up and administer. When I get my bill, I feel like I am getting real value for money.

MG

Mathew G

08/10/22

5 out of 5

"First Class from the first moment!"

What do you like best about JustCall? Integration into ActiveCampaign, Dashboard, ease of number porting, easy-to-use interface. What do you dislike about JustCall?

RP

Roman P

08/10/22

5 out of 5

"Exceptional service"

What do you like best about JustCall? A team approach to solving any issue. Ease of communication and reliable and timely response. Taran and Mridul have been a pillar of success for this company.

AU

Anonymous User

08/09/22

5 out of 5

"Great customer support!"

What do you like best about JustCall? Extremely helpful and easy to work with. What do you dislike about JustCall?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].