Journey Reviews in May 2025: User Ratings, Pros & Cons

"Great product, super easy to use"

What do you like best about Journey? We've used Journey to create dedicated landing pages for specific clients and focus areas without the need for massive involvement from our IT team. It looks clean and buyers love it. What do you dislike about Journey? Somewhat fixed design / templates are a bit hard to customize, but it's not a huge barrier. Could also see how cost gets pretty expensive if we have this for each AE. What problems is Journey solving and how is that benefiting you? We need ...

"Journey - A new way to showcase your offer"

What do you like best about Journey? The flexibility with which different sources can be integrated into one reader experience. I can't wait to see how the chatbot develops. What do you dislike about Journey? It would be great to be able to upload sources and hide them from the reader's view. What problems is Journey solving and how is that benefiting you? Embedding chat into the marketing and sales process (pre-sale) and then the client experience of delivery (post sale). It is more ...

"A useful tool to share a boatload of info"

What do you like best about Journey? It is a good way of sharing a boatload of into in a less daunting way than just loads of links via email What do you dislike about Journey? the user experience when cycling between content isn't always that great. unclear that you can click through a presentation What problems is Journey solving and how is that benefiting you? taking customers through a complex climate solution called carbon removal

"Cool product"

What do you like best about Journey? Simplicity and easy to use. Very user friendly What do you dislike about Journey? Dislike is a strong word for a company that is iterating and building a unique product. I created a 10-page journey to promote my services; all 10 pages may not be relevant to everyone. So, I wish there is a way for me to pick and choose the slides I want to share What problems is Journey solving and how is that benefiting you? Promoting my business

"Great product features"

What do you like best about Journey? You can easily create a sharable presentation What do you dislike about Journey? No downside to use Journey so far. All good What problems is Journey solving and how is that benefiting you? It allow us to create an investor webpage

"Incredible platform!"

What do you like best about Journey? I use Journey to present services and I just love the beautiful layout and easy to navigate content I can customise for each client. It has literally saved me HOURS of human time. What do you dislike about Journey? Honestly nothing to dislike. I'd have to make something up What problems is Journey solving and how is that benefiting you? I present my demos using Journey. Clients often need to revisit some of the content I present, and they also share this ...

"User-friendly and great support!"

What do you like best about Journey? How easy it is to create a Journey and include everything we want to add to it! The interface is very user-friendly and the support team is helpful and prompt in responding to my questions. What do you dislike about Journey? I'm unable to embed a video in the original video but I can do that in 2.0. Other than that both versions are very user-friendly and attractive to use for external parties to interact with. What problems is Journey solving and how is ...

"We land twice as many projects"

What do you like best about Journey? We use Journey as a sales tool for our web design agency. And since we have been using Journey we've landed twice as many clients than before, when we sent cold proposals through an email. We combine our proposals with a loom video of us talking the client through the project, a link to sign up for a meeting on Calendly we include various links to projects, case studies or get to know us videos. It makes us look super buttoned up. And we now have a hub ...

"Journey makes the buying experience more pleasant for prospects"

What do you like best about Journey? For sales reps, Journey includes valuable data on prospect engagement and an organized place to communicate with multiple stakeholders. For prospects, Journey creates a unique buying experience that allows information to flow easily as the the opportunity progresses What do you dislike about Journey? Parts of the UX could be improved, especially on the prospect side. A more seamless way of editing documents in the app, and configurable permissions to ...

"Journey makes the buying experience more pleasant for prospects"

What do you like best about Journey? For sales reps, Journey includes valuable data on prospect engagement and an organized place to communicate with multiple stakeholders. For prospects, Journey creates a unique buying experience that allows information to flow easily as the the opportunity progresses What do you dislike about Journey? Parts of the UX could be improved, especially on the prospect side. A more seamless way of editing documents in the app, and configurable permissions to ...