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9.8

SpotScore

Jotform - Online Form Builder Software

Jotform Reviews in July 2026: User Ratings, Pros & Cons

Effortlessly create forms in minutes.

4.44

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Starts from $24 / Month when Billed Yearly, also offers free forever plan

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Jotform Reviews & Ratings

4.44

Very Good

Based on 997 ratings & 997 reviews

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Rating Distribution

Excellent

(785)

Very Good

(84)

Good

(7)

Poor

(19)

Terrible

(102)

Spotsaas Editor’s POV

Jotform's drag-and-drop form builder works well for users who need quick setup without coding. The free plan includes up to 100 submissions per month and 5 forms, which covers basic use cases but requires a paid upgrade for higher volume. Before shortlisting, verify that your form complexity fits within Jotform's template library—custom conditional logic and ...Read more

Jotform pros and cons

  • User-friendly platform with easy navigation, catering to both novice and advanced users.

  • Extensive suite of tools for efficient form creation and management.

  • Excellent customer support providing helpful assistance.

  • Simplifies data collection with easy form creation and customization options.

  • Limited form formatting options may restrict customization choices.

  • Issues with deleting forms and submissions could be improved for a smoother user experience.

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Showing 661-670 out of 997

JP

John Peter

08/08/21

5 out of 5

Amazing and easy program to use

Amazing and easy program to use. I work with sales and recruitment in a staffing company

ET

Emily Triggs

08/08/21

5 out of 5

The best thing with Jotform

The best thing with Jotform - the ability for users to upload files!! It streamlines my work so I don't have to go back and ask people for PDFs... The amount of time saved is great! Highly recommended & their interface is super easy to get the hang of as well :)

NA

Nor Azman Tamit

08/07/21

5 out of 5

Jotform is the best

Jotform is the best to collect data and produce pdf instantly.

VL

Vim LJ

08/07/21

5 out of 5

So happy I found this

So happy I found this! Very useful!

MM

Mrs Melinda Fosyth

08/07/21

5 out of 5

Good support

I had made a mistake in my initial registration but the staff made the connection and helped me get back into my original account. They were quick to respond and the resolution was simple and fast

B

BMK

08/06/21

5 out of 5

Reliable

We're using JotForm Free for some years now. Reliable service for our web forms is essential in our business.

L

Laurie

08/06/21

5 out of 5

Great service

Great service - easy to use system .. would highly recommend x

E

Eric

08/05/21

2 out of 5

Poor support

I have a HIPAA form, with which we have been having problems (data disappears from data tables). Because the form is HIPAA protected, their support services cannot troubleshoot the tables. Endless emails back and forth with their support team. Please do not waste your money on this product.

LM

Lazar Milenkovic

08/05/21

5 out of 5

All of my issues were resolved quickly…

All of my issues were resolved quickly and the communication was great.

J

JP

08/05/21

5 out of 5

Super affordable

Super affordable, really robust forms app that we use for a dozen different types of forms including payment processing, conditional logic, etc. Stellar customer service, too.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].