Jotform Reviews in July 2026: User Ratings, Pros & Cons

Use fillout.com instead

Abysmal customer service combined with unintuitive technology. Save yourself the hassle and go straight to Fillout instead. If you need to use PDFs in forms or e-sign documents, go straight to Fillout instead. We had no end of issues with forms crashing/lagging when uploading PDFs into Jotform. Support confirmed that Jotform struggled to process the PDFs we uploaded - their workaround was for us to send PDFs to them for modification each time we needed to upload one that was ...

Really good website

Really good website. Very useful for our business.

Jotform is the ideal choice to create a…

Jotform is the ideal choice to create a form with many options, a simple interface and a useful form. The ability to store answers and display them quickly adds extra appeal.

I actually really like JotForm however…

I actually really like JotForm however I always find myself frustrated with being logged out all the time and then having to enter a code when I log back in. It takes ages for the code to arrive and sometimes times out before it arrives. Nobody has time to waste just sat waiting for a code. It probably wastes 30 minutes of my time each week it's that poor. It's a shame because it will ultimately lead to us leaving.

Jotform for the win

I use Jotform a lot for the different sports and business ventures I use. I love how you are able to customize each form to individual needs and styles. I do with there was a payment option to allow multiple payment types. Not just 1 or "like" ones. Example, cashapp, venmo, stripe, and paypal etc. Unless theres a way to now and I've missed it.

Jotform for the win

I use Jotform a lot for the different sports and business ventures I use. I love how you are able to customize each form to individual needs and styles. I do with there was a payment option to allow multiple payment types. Not just 1 or "like" ones. Example, cashapp, venmo, stripe, and paypal etc. Unless theres a way to now and I've missed it.

Jotform is the ideal choice to create a…

Jotform is the ideal choice to create a form with many options, a simple interface and a useful form. The ability to store answers and display them quickly adds extra appeal.

great website

Easier and help to startup good mobile app

Streamlined and Versatile Form Solution

I've been using JotForm for quite some time now, and I must say, it's been an absolute game-changer for my business. This platform has completely revolutionized the way we collect data and interact with our clients. One of the standout features of JotForm is its incredible versatility. Whether I need a simple contact form, a detailed survey, or even an event registration form, JotForm has always had me covered. The drag-and-drop interface makes it incredibly easy to customize forms to suit ...

Helpful for Non-Profits

JotForm has been a game-changer for our nonprofit, and I highly recommend it! Its user-friendly interface made creating and managing forms a breeze saving us valuable time. The customization options ensured our forms align with our brand, and the seamless integration with payment processors streamlined donation collections. I also love how it keeps files saved and helps keep our documents organized. JotForm's robust functionality has truly elevated our efficiency, making it an invaluable ...