Jive Voice Reviews in June 2026: User Ratings, Pros & Cons

Even Though

What do you like best? I'm on my own, no employees, just me...and yet Jive gives me great customer service. There are always there when I need them! What do you dislike? I'm always curious about the 'why' of things...sometimes something that is technically wrong just gets fixed. Sounds silly, but I'd like to know why it wasn't working. Oh well... What problems are you solving with the product? What benefits have you realized? I love that I can tell who's calling, and see a ...

Best VOIP Tool I Have Ever Seen

What do you like best? Jive proves that you can provide complete communication solutions without sacrificing ease-of-use.It is really easy to set up and configure and has plenty of options.Call quality is very good and so are the features on their platform. What do you dislike? There is still room for improvement in technical support What problems are you solving with the product? What benefits have you realized? Reduced office phone costs, especially costs of international calls.

Jive is the best

What do you like best? Ease of use and support are unmatched in VOIP providers What do you dislike? There is nothing to dislike about Jive. they are simply the best What problems are you solving with the product? What benefits have you realized? No problems. Goto meeting and partner support is very good with Jive

Clean Interface and simple to use

What do you like best? Good quality on the calls, Recording, Text, Web Meetings. Tech support is very helpful should you need to use them. What do you dislike? Set up was a bit lengthy but I understand the importance of spending long time with each customer to make sure the dial plans and voicemails are set up properly. What problems are you solving with the product? What benefits have you realized? I don't need to have a separate provider for virtual fax, a separate ...

The revolutionary communications program has finally arrived.

What do you like best? Jive offers a very modern handset, communications application and easy to use and navigate back-end for administrators. We have finally found a solution that is housed all in 1, previously we had to use Kall8, Nextiva, Spectrum and TPX to perform 85% of what Jive offers all within the 1 platform. What do you dislike? We have been unable to effectively connect our Door King program with our Jive software. The negative result does not completely lye with Jive, ...

Great service VoIP and unified communications bundle

What do you like best? All my users get Gotomeeting with the Jive VoIP service. Great value! What do you dislike? Nothing to report. Honestly, night and day difference between Jive and 8x8. Recommendations to others considering the product: Make sure your end devices are supported with Jive. All my Polycoms endpoints and VoIP pagers (Snom PA-1) were compatible. What problems are you solving with the product? What benefits have you realized? I needed to get off the ...

New Incontact system

What do you like best? We launched Jive for our new phone system its pretty cool you don't use phones everything is On the PC What do you dislike? Still learning the new system we have a door bell and we used our old phone to buzz people in on this system we haven't figured out how to do that as yet., What problems are you solving with the product? What benefits have you realized? Transferring calls and adding a new call

Jive is a great option for small business phone systems

What do you like best? I like the ability to set it up the way I want to. The faxing feature is easy to use as well. What do you dislike? The application for mobile device does not work well. What problems are you solving with the product? What benefits have you realized? We are able to have multiple devices linked to our business account with multiple extensions.

Great and quick customer service

What do you like best? I like the quick response from the tech team to help with any issues and also with the user friendly portal What do you dislike? I would suggest a better billing system. Not getting a bill for a month or two then doublesending is not the answer Recommendations to others considering the product: Love the portal and the easy use of the dashboard. I would just suggest working on the billing. If you want a client to be consistent with payments, you have to ...

Twice the features for half the cost

What do you like best? i like the fact that it was less than half the expense of the other system i was using. i really love that it has a mobile app that is really user friendly. you change settings and most every thing that you can do online. What do you dislike? Truthfully i haven't found any thing that i dislike, i have had the system for quite a few months now - not a glitch one. Recommendations to others considering the product: Make sure this has the features you ...