Jive Voice Reviews in June 2026: User Ratings, Pros & Cons

Great

What do you like best? I like the fact I do not have to have a separate line just for a fax. I love it is by email and we can save paper if we do not need to print it. What do you dislike? We are not a fan of the mobile app. It is easy to use but it does not always work well on every kind of phone nor does the Do Not Disturb stay turned off when you click the option to keep off until you turn it off. What problems are you solving with the product? What benefits have you realized? ...

Jive Review

What do you like best? We are a direct selling partner for JIVE. They are timely, accurate for quoting, easiest to work with from an onboarding perspective and great post sales support. Their support team are easy to understand, thorough and make sure any issue is resolved to customer satisfaction. What do you dislike? The time to respond to inbound calls for support or partnersupport are sometimes long. Recommendations to others considering the product: We recommend to both ...

Jive is a simple and efficient

What do you like best? The ease of use. The support is fast and the configuration is very easy to understand. What do you dislike? You need to configure all yourself and on a busy schedule, it would be great to delegate that onBoarding to JIVE but overall the process to migrate to JIVE went smooth. Recommendations to others considering the product: Compare systems between JIVE, RingCentral and ZOOM and if you are 100% VOIP and need web calls and sharing capabilities then ...

Jive Communications and LogMeIn-A GREAT combination!

What do you like best? Jive works every time. Whether I'm in my office or using my Jive mobile application, I ALWAYS get my calls. I don't hear any echo on the line as I did with my previous provider. The administration portal took me very little time to get used to and it has more and better communications options than others I have seen. There is virtually nothing to dislike with Jive. What do you dislike? The only "dislike" I have with Jive is with the "softphone", the Windows ...

Easy to use and great service

What do you like best? Service reps are always very nice and pleasant to deal with. What do you dislike? Nothing that I can remember. I enjoy everything about Jive. What problems are you solving with the product? What benefits have you realized? Being able to have access to phones wherever I am is great!

Jive solved our communication issues.

What do you like best? Jive has been great to work with during the setup and installation process. The few issues we had which were not major, they walked us through and have always been very friendly. What do you dislike? I haven't found anything I dislike yet. Recommendations to others considering the product: Do your research and you will find that although other companies are similar, Jive supersedes them all in cost, customer service and being user-friendly. What ...

System technician

What do you like best? Immediate failover Awesome mobility Fantastic clarity Easy setup What do you dislike? Programming GUI to slow Programming f GUI to clumsy to many places to change the same thing and not clear about where things need to be entered Recommendations to others considering the product: Make the switch What problems are you solving with the product? What benefits have you realized? Immediate failover Mobility features

Easy to use!

What do you like best? Jive is very easy to navigate for all my business calls. I can easily see who is calling me back as well with the caller ID feature. Enjoy it much more than the previous options I had with Google. What do you dislike? Thus far everything has worked nicely. I am quite happy with the change! Recommendations to others considering the product: None at this time! What problems are you solving with the product? What benefits have you realized? So ...

Good Phone Software with Helpful Service

What do you like best? The interface is relatively easy to use and customer service will help with any issues quickly What do you dislike? Lots of features can be intimidating. Not too overwhelming though if tech savvy Recommendations to others considering the product: You won't be disappointed What problems are you solving with the product? What benefits have you realized? New phones numbers, call forwarding. It's easy to adjust and modify based on scale.

Excellent support and saving money for our district.

What do you like best? Virtual fax possibly. Conference calling possibly. Virtual video meeting possibly. All included, Priceless! What do you dislike? That e-rate doesn't allow us to save, but much more applications than using LAN lines and still cheaper! Recommendations to others considering the product: Consider the cost for LAN lines and how old your PBX or phones are. Then see what you get by going to Jive. Save paper and toner, when virtual faxes come to email. Delete, ...