Jive Voice Reviews in May 2025: User Ratings, Pros & Cons

Easy to use!

What do you like best? Jive is very easy to navigate for all my business calls. I can easily see who is calling me back as well with the caller ID feature. Enjoy it much more than the previous options I had with Google. What do you dislike? Thus far everything has worked nicely. I am quite happy with the change! Recommendations to others considering the product: None at this time! What problems are you solving with the product? What benefits have you realized? So ...

Good Phone Software with Helpful Service

What do you like best? The interface is relatively easy to use and customer service will help with any issues quickly What do you dislike? Lots of features can be intimidating. Not too overwhelming though if tech savvy Recommendations to others considering the product: You won't be disappointed What problems are you solving with the product? What benefits have you realized? New phones numbers, call forwarding. It's easy to adjust and modify based on scale.

Jive is a simple and efficient

What do you like best? The ease of use. The support is fast and the configuration is very easy to understand. What do you dislike? You need to configure all yourself and on a busy schedule, it would be great to delegate that onBoarding to JIVE but overall the process to migrate to JIVE went smooth. Recommendations to others considering the product: Compare systems between JIVE, RingCentral and ZOOM and if you are 100% VOIP and need web calls and sharing capabilities then ...

Jive Review

What do you like best? We are a direct selling partner for JIVE. They are timely, accurate for quoting, easiest to work with from an onboarding perspective and great post sales support. Their support team are easy to understand, thorough and make sure any issue is resolved to customer satisfaction. What do you dislike? The time to respond to inbound calls for support or partnersupport are sometimes long. Recommendations to others considering the product: We recommend to both ...

Great

What do you like best? I like the fact I do not have to have a separate line just for a fax. I love it is by email and we can save paper if we do not need to print it. What do you dislike? We are not a fan of the mobile app. It is easy to use but it does not always work well on every kind of phone nor does the Do Not Disturb stay turned off when you click the option to keep off until you turn it off. What problems are you solving with the product? What benefits have you realized? ...

Great Support

What do you like best? System is fairly simple to navigate and works well for a variety of users What do you dislike? We have been very happy with the system and have no complaints What problems are you solving with the product? What benefits have you realized? Reasonably priced service

Great VOIP solution

What do you like best? Great dial plan manager and a great partner to make implementations go smoothly. What do you dislike? The previous versions of the mobile app were frustrating. The new Jive Mobile app seems to work very well. Recommendations to others considering the product: Take full advantage of the implementation training and pre-implementation consulting. What problems are you solving with the product? What benefits have you realized? Flexible VoIP solution ...

I use Jive every day. It's Convenient to work even from Mexico on vacation.

What do you like best? It works from my cell or computer at the same time. I am not attached to the office. What do you dislike? Problem arrives when 2 clients call at the same time. There no switching for another line. What problems are you solving with the product? What benefits have you realized? Distant work from any place! Even with no w-f, I can get calls to my cell. Voice messages are recorded well, and easy to click and call back.

Full-featured virtual phone system that does the job

What do you like best? Once you set it up, it just works...I don't need to keep checking on it What do you dislike? The setup can be cumbersome...some of the terminology of what is a user vs a line vs hardware and what charge is for what can be confusing. What problems are you solving with the product? What benefits have you realized? Provide a full office phone solution at reasonable cost. Jive has provided that - some using soft phones, some using hardware

Excellent support and saving money for our district.

What do you like best? Virtual fax possibly. Conference calling possibly. Virtual video meeting possibly. All included, Priceless! What do you dislike? That e-rate doesn't allow us to save, but much more applications than using LAN lines and still cheaper! Recommendations to others considering the product: Consider the cost for LAN lines and how old your PBX or phones are. Then see what you get by going to Jive. Save paper and toner, when virtual faxes come to email. Delete, ...