Jive Voice Reviews in June 2026: User Ratings, Pros & Cons

Versatile and affordable phone system

What do you like best? Very customizable! Tons of capability and calls are very clear. You can make the system just what you want.have a versatile support menu to help with most questions. What do you dislike? Need help setting up. Have a support department but wish they assigned one person to be a direct tech contact. Got my questions answered but would love to have a direct # Recommendations to others considering the product: Integrate with ProMax and Call Commando What ...

Jive Hosted Solutions

What do you like best? The ability to pick up the phone and talk to someone. Dependability is the first priority. When I call they make me a priority. I never have to leave a message and wait on someone to call me back. What do you dislike? Tier 1 support, but they are quick to move you to Tier 2 if they need to. Recommendations to others considering the product: Great product. Works well. Will meet your needs and grow with you. They are looking for ways to improve the way ...

Great Customer Service

What do you like best? Really pleased with the level of customizability. Had a very positive experience with the support team as they walked me through setting up the system just the way I wanted it. What do you dislike? So far it's working quite well for us, I don't have negative feedback. What problems are you solving with the product? What benefits have you realized? Jive has allowed to set up phone prompts to redirect customer calls appropriately and block unwanted ...

Great Company!

What do you like best? I have never had any issues with Jive's service. When I started this position I had several questions about the administration of this account. I called several times, they answer quickly, were always SUPER helpful and always followed up to ensure the question had been resolved. What do you dislike? So far I have zero complaints with Jive. What problems are you solving with the product? What benefits have you realized? As I mentioned above my questions ...

Excellent Experience Working with Jive

What do you like best? Easy to Program, Easy to Use and Customer Service is Great! A Lot of great features. They don't nickle and dime you if you need additional mailboxes or Automated Attendants. What do you dislike? Cant do group texting or voicemail transcription but this is a feature they are currently working on. Not much I dislike about Jive. What problems are you solving with the product? What benefits have you realized? Helping companies expand their communication ...

Top Notch Service

What do you like best? Jive is an excellent company to go to for all of your telecommunication needs. The transition from CenturyLink to Jive was seamless and easy. They handled all of the work and all I had to do is wait. They offer online and over the phone training, including a comprehensive webinar, as well as customer service and tech support. The online portal for making changes, recording VM greetings, customizing call and phone behavior, as well as many other options, is easy to ...

Great VOIP solution

What do you like best? Great dial plan manager and a great partner to make implementations go smoothly. What do you dislike? The previous versions of the mobile app were frustrating. The new Jive Mobile app seems to work very well. Recommendations to others considering the product: Take full advantage of the implementation training and pre-implementation consulting. What problems are you solving with the product? What benefits have you realized? Flexible VoIP solution ...

Full-featured virtual phone system that does the job

What do you like best? Once you set it up, it just works...I don't need to keep checking on it What do you dislike? The setup can be cumbersome...some of the terminology of what is a user vs a line vs hardware and what charge is for what can be confusing. What problems are you solving with the product? What benefits have you realized? Provide a full office phone solution at reasonable cost. Jive has provided that - some using soft phones, some using hardware

Great Support

What do you like best? System is fairly simple to navigate and works well for a variety of users What do you dislike? We have been very happy with the system and have no complaints What problems are you solving with the product? What benefits have you realized? Reasonably priced service

Excellent !!

What do you like best? Easy to use, you can see the calls and SMS that were made to the number dialed. What do you dislike? The way we have to switch to the dialer, the keayboard Alt, Shift, 1 is not comfortable. Recommendations to others considering the product: Easy to use What problems are you solving with the product? What benefits have you realized? send SMS and calls easier.