Jive Voice Reviews in June 2026: User Ratings, Pros & Cons

It’s okay, I’ve had some issues with it from time to time

OK phone system but has some issues

What do you like best? I found that the customer service is responsive and helpful and the price is competitive What do you dislike? This service lacks some basic features like instant and easy call blocking. The app is sub-par for the category. Managing calls between app, desktop and desk phone is bad and inconsistent. What problems are you solving with the product? What benefits have you realized? I need a flexible phone system that I can manage from multiple locations for ...

Easy Sailing after move to Jive

What do you like best? The admin interface allows you to do anything you need to do to manage your phone system without needing to call support. What do you dislike? Not much to dislike so far in our first 6 months. Only thing I can think of was we had some difficulty with the desktop version of the calling app early on when it was first out of beta, but has improved and has become my daily driver. Recommendations to others considering the product: Be sure you have a reliable ...

The clarity of the phone calls is amazing. The cost is much less than we were paying for Comcast

What do you like best? Caller ID and its integration with Revenuewell and Eaglesoft What do you dislike? The system is easy to use so I have no complaints yet. Recommendations to others considering the product: The easy transition from Comcast to Jive was seamless. The techs were always ready to help, guide, and train us as we acclimated to the new platform. What problems are you solving with the product? What benefits have you realized? Easy faxing without a fax ...

We absolutely love Jive Communications!

What do you like best? Jive made set up so easy, we do not have any issues with service, they offer such cool features, and the support team is always helpful and responsive. We have 11 phones in the office and it's very easy for us to use the intercom, transfer calls, etc. We have our phone number forwarding through our customer relations platform and Jive worked with us to set that up. What do you dislike? Some features are "over my head" but for all of the things we use Jive for ...

Love JIVE

What do you like best? Being able to use my Cisco phone system with Jive has made using the Cisco phone system so much easier. Jive offers so many ways to customize the system - from setting ringtones to setting up a flow or incoming calls. Jive's customer service makes it so easy to tailor the flow of calls. They offered suggestions I hadn't even thought of. Jive makes my phone system work for me! What do you dislike? I would like more "on hold" music selections. That's the only ...

Great Experience

What do you like best? I like the ease of use in routing calls where I need them. What do you dislike? There isn't anything that stands out as something I dislike. It really all depends on how you would use a system like Jive. I don't see any reason a person wouldn't switch. What problems are you solving with the product? What benefits have you realized? Jive has allowed my call flow and workflow to be more consolidated.

Jive is the best

What do you like best? Jive is great because you can easily transfer phones to cell phones, etc. to work remotely. And anytime I have a question, they are always happy to help. What do you dislike? Nothing that I dislike about Jive Communications. Everything has been very very easy and sucessful from the start. Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? Remote work, ...

The Phone Solution for any size

What do you like best? We had crackling and dropped calls with another VOIP provider. That all went away with Jive. What do you dislike? Jive has been somewhat difficult to contact with the few problems we have had. Recommendations to others considering the product: They are a screaming deal. Jive takes care of all the essentials while saving you money and headaches. What problems are you solving with the product? What benefits have you realized? Clearer phone calls, ...

Feature rich... maybe too rich.

What do you like best? I like that I can take the office phone anywhere with me through my cell phone and forward calls internally and externally. What do you dislike? Jive offers a ton of features but the back end can get a little confusing. Adding a new user gets really tricky when they aren't very tech-savvy. Recommendations to others considering the product: I strongly advise you to consider your needs! If you can't afford to miss a call, have multiple users in your ...