Jitterbit Reviews in May 2025: User Ratings, Pros & Cons

Amazing Integration Solution

What do you like best? Ease of use, user interface, functionality, flexibility, ability to manage the integrations easily with in-house staff. Jitterbit truly has the best experience all the way from lead to go live and post live customer support. They are so easy to work with and always put the customer first in pre-sales, demos, sales cycle, onboarding, installation/configuration, designing testing, and post go live customer support is amazing. Truly a great software solution and sold ...

Great Tool for Integration

What do you like best? Great community and the agents on the machines run like clockwork - Great Support. We were given great support when starting out and even had a free POC to check that we could do the sort of integrations that we required. I was please to attend the user community event and present - This helped to get to know the culture well What do you dislike? Occasionally have a few niggles but nothing that we wouldn't have in any other tool. Occasionally there can be a ...

Fantastic Integration tool with fantastic support

What do you like best? The platform has many great features. The UI is great taking the complexity out of making connections to a wide variety of back-end platforms. Built in connections to a large number of enterprise systems makes connectivity and integration fast and simple. This allows for even a junior app/dev resource to get an integration up and running very quickly. This entire platform reduces integration timelines by virtually eliminating the complexity. What do you dislike? ...

Best middleware I have used...

What do you like best? I have used both the free and paid versions of Jitterbit. The free version allowed me to create ad-hoc and scheduled integration between various databases and Salesforce. The full paid version is outstanding. I used this whilst consulting at Anglian Water in Peterborough in 2017. What do you dislike? Nothing comes to mind. Jitterbit is so easy to use and has such a huge depth of functionality that I would recommend to anyone. Recommendations to others ...

Simple yet powerful tool for Salesforce

What do you like best? It makes it really easy to query, update, upset, delete, etc., our company's Salesforce data, plus the mapping feature is useful. It's secure since not only you have to use your Salesforce credentials but also a token generated. What do you dislike? Maybe the way of naming the files, sometimes you get confused as to where the file got saved and under what name, but that really is not a big deal. Recommendations to others considering the product: Sure there ...

My go to ETL Tool!

What do you like best? Three things: (1) I love being able to transform the data in the mapping stage and (2) I love that I can schedule and deploy reoccurring projects. (3) I love that unlike the apex data loader (which just allows you to save the mapping), Jiterbit saves the ENTIRE project from login to run, so you are only one click away from a rerun of a job. I love to set it and forget it! :) What do you dislike? I wish the success and error files could have better naming ...

Great to work with

What do you like best? Their experience and service is amazing. They were extremely easy to deal with both when we had concerns arise to their sales team to their success team. They have made both the evaluation process and us getting off the ground as easy as it could be. Their customer service deserves repeating. It has been amazing! What do you dislike? I have not had any experience with Jitterbit that has made our organization unhappy. They have delivered the product they promised ...

Great Tool! Great Team!

What do you like best? Jitterbit is a great tool we have utilized for years to synchronization mass amounts of data from our legacy systems to our Salesforce org quickly and efficiently. With the release of Jitterbit Harmony, we were able to use the new functionality to bring data from multiple sources into our Einstein Analytics tool and created in-depth dashboards. Our teams are able to make strategic decisions to streamline and grow our business in new and inventive ways without having ...

AWS Salesforce Integration

What do you like best? We have received excellent customer service, the folks at Jitterbit have been amazing in helping us solution and communicating with us every step of the way. What do you dislike? So far we are completely satisfied with Jitterbit. Recommendations to others considering the product: I would highly recommend reaching out to Jitterbit and exploring their product. What problems are you solving with the product? What benefits have you realized? We need a ...

Great product and amazing after sale service

What do you like best? Jitterbit, as a tool, has helped us synchronize data between NetSuite and Salesforce seamlessly. We have synchronized Customer, License , Contract and Sales order data so far!. This really helped streamline our business. Our customer success manager, Taylor Cunningham is amazing,. She is always reaching out to us and sending us information on training, new features/releases that we can benefit from and leverage. What do you dislike? As a tool, I don't have ...