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9.8

Spot Score

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Jira Reviews in May 2025: User Ratings, Pros & Cons

Efficiently plan, track, and launch your projects.

4.4

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Starts from $6.25/User/Month when Billed Yearly, also offers free forever plan

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Jira Reviews & Ratings

4.4

Very Good

Based on 17380 ratings & 1180 reviews

Rating Distribution

Excellent

(1067)

Very Good

(97)

Good

(11)

Poor

(1)

Terible

(4)

Expert's Review

Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology support, making it a prime choice for implementing Scrum and Kanban practices effectively. The platform's ability to create detailed dashboards, track tasks accurately, ...Read more

Jira pros and cons

  • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

  • Intuitive and easy-to-use interface with great flexibility for customization.

  • Excellent tracking system with accurate notifications for project changes and assignments.

  • Smooth integration with other services and platforms.

  • Newcomers may find the richness of features and customizations complex without proper guidance.

  • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

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Showing 1091-1100 out of 1180

MF

Martina F

11/07/19

5 out of 5

Never found something like that

What do you like best? I'm using Jira since 3 years now and I've never found a more easy and intuitive software for agile development and testing What do you dislike? Some useful plugins are really expensive but essential What problems are you solving with the product? What benefits have you realized? Dashboard and dyagrams are saving my life while do worls reporting

DV

Deesha V

11/07/19

4.5 out of 5

Amazing for software project management

What do you like best? Board, customized work flows, Integrations. Sprint and boards are also very good. What do you dislike? Admin UI is pretty complex. The user dashboard UI is simpler Recommendations to others considering the product: If you are having team of developers working on project /product then JIRA is a must have. Integrate it with your Version control system & team collaboration platform. What problems are you solving with the product? What benefits have ...

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UI

User in E-Learning

11/07/19

4.5 out of 5

The best bug tracking and project management software

What do you like best? Very user friendly interface. Allows you to add emojis. What do you dislike? Jira is not free. A ticket can be monitored by everyone even of you are not part of the project. What problems are you solving with the product? What benefits have you realized? It helps us to fix the bugs of our project. Also helps to create new tasks for the project.

UI

User in Banking

11/07/19

4.5 out of 5

It is the best backlog tracker

What do you like best? It has solved our backlog tracking problem in agile What do you dislike? The description/summary etc writing need to have a simplified editor What problems are you solving with the product? What benefits have you realized? Time tracking and Agile is solved byJira

NL

Norman L

11/07/19

4 out of 5

Jira review

What do you like best? We use Jira as a ticketing system and I really like the ease of use of the tool. Some things that stand out are the reporting functions, which allow us to track lots of different checkpoints that we have set u[ in the system. Another good selling point of the tool is that you can set up different dashboards for different teams. This allows us to have different fields to use depending whether it is an external client of an internal ticket to our production team. We ...

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L

Leah

09/19/19

5 out of 5

It makes your work easier

PROS & CONS What are the best aspects of this product? It is a reliable tool when you want to manage your entire project on the go. Whether you want to keep track of the tickets or know which task is assigned to who in the team or attach files on the project, you can do this without much hustle. It helps you to become a better project manner by helping you rank the requirements of the clients in terms of priority before you can begin the project. From there, you can put those ...

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T

Tyler

09/16/19

4 out of 5

Helping us in our operations and project management

PROS & CONS What are the best aspects of this product? By its Integration inside JIRA, we are able to manage the ITIL conception (project management) and operations phases inside the same tool. It's easy to set up for getting a smart Customer Portal for our users as well as getting a knowledge base inside Confluence. What aspects are problematic or could work better? Many features are missing. Though some of these features are supported by external plugins, it is more difficult to ...

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R

Rachel

09/11/19

5 out of 5

One Platform To Manage Projects, Issues, and Bugs

PROS & CONS What are the best aspects of this product? JIRA excels in so many ways. It gives us with a centralized platform from where we can manage everything, including tasks, issues, bugs, stories, etc. The integration with BitBucket is also worth noting. The plugins and the very helpful community is a plus too. What aspects are problematic or could work better? JIRA doesn't have an attractive interface. It looks like it was created decades ago. What specific problems in your ...

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08/01/19

5 out of 5

Jira is very prominent as software for tracking problems

What do you like best? Assignment management can be worked much more cooperatively than before, and these assignments can be rescheduled at any time. Jira is a service with which we can also schedule the problems or bugs presented during the development of our applications, so that the whole team is aware of this, and what should be improved to achieve more optimal results. It should be noted that the platform works with workflows, which can be reviewed to be approved or not by a ...

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07/18/19

4.5 out of 5

Simple and utilitarian is the Jira

What do you like best? With a large number of tools and automations, Jira provides reporting options, for those who work with customer support can make project creations separate the cause of occurrence as an incident, questions, tasks, improvements and other options that is at the discretion of the administrator . Jira brings intelligent filters with the right to use programming languages ​​helping to optimize the work. With the filters we were able to create gadgets in a panel of ...

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