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Jiminny - Conversation Intelligence Software

Jiminny Reviews in May 2025: User Ratings, Pros & Cons

Transforming conversations into conversions.

4.6

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Jiminny Reviews & Ratings

4.6

Excellent

Based on 118 ratings & 288 reviews

Rating Distribution

Excellent

(288)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Jiminny is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback and coaching suggestions, enabling teams to refine their sales strategies effectively. Seamless integration with CRM systems ensures that valuable data is automatically ...Read more

Jiminny pros and cons

  • Jiminny offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

  • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

  • Jiminny integrates with popular CRM systems like Salesforce and HubSpot, ensuring that call data and insights are automatically logged and easily accessible.

  • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

  • Jiminny does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

  • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

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Showing 281-288 out of 288

MA

Michael A

11/15/17

5 out of 5

"The best sales coaching tool out there!! "

What do you like best about Jiminny? Jiminny has cut my coaching time in half. I’m able to monitor and coach more of my teams calls than ever before, and our prospects find it super easy to use! Tom and James offer so much guidance and support, and implementing the tool happened over night What do you dislike about Jiminny? I don’t know how I’ve cosched effirctively in the past without utilizing a tool like this! Nothing — Jiminny is a game changer. Recommendations to others considering ...

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AU

Anonymous User

11/14/17

5 out of 5

"Jiminny is great"

What do you like best about Jiminny? coaching capabilities, call recordings, screen share, customer support What do you dislike about Jiminny? there isnt much to dislike honestly a great product What problems is Jiminny solving and how is that benefiting you? talking with customers, adjusting talk tracks

AU

Anonymous User

11/08/17

5 out of 5

"Great for a new sales team!"

What do you like best about Jiminny? We really like the way Jiminny integrates with the other tools we use. What do you dislike about Jiminny? Nothing much to dislike, it's just taken us a while to get everyone all set up on it and getting in the habit of using it. What problems is Jiminny solving and how is that benefiting you? We are just putting our sales team together, so it's been great to use Jiminny as a training mechanism. It helps us stay consistent as we learn to work together.

JH

Jeff H

11/07/17

5 out of 5

"Great tool addressing a serious pain. Amazing support."

What do you like best about Jiminny? The ability to coach on the fly and use the tool as a best practices tool across the team is amazing. The reps love getting in there and coaching each other. What do you dislike about Jiminny? As the company is fairly new there are some kinks that are still being worked out. However, the team is extremely responsive to making changes and fixing any issues. What problems is Jiminny solving and how is that benefiting you? The problems: Ability to more ...

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TG

Tom G

11/07/17

5 out of 5

"Great coaching platform for sales & success teams serious about improving performance!"

What do you like best about Jiminny? Reps can request coaching via Slack with a click of a button. Managers can 'ghost' into calls and provide feedback or score the rep's performance against our Playbook criteria. Simple to coach retrospectively with easy-to-access library of best practice calls which has accelerated the onboarding of our new reps. Great time saving benefits for reps by streamlining workflow of logging and creating new tasks in Salesforce. Great UI and awesome customer ...

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DT

Dominic T

11/05/17

5 out of 5

"A must have tool for any serious sales team"

What do you like best about Jiminny? With sales professionals being busy - the ease of use and functionality has impacted our productivity, learning and ability to scale. What do you dislike about Jiminny? Really looking forward to the app - but not so far had anything I “dislike” Recommendations to others considering Jiminny: Great product and leadership behind the direction of the company What problems is Jiminny solving and how is that benefiting you? Helping improve sales ...

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HR

Hannah R

11/05/17

5 out of 5

"Simple conferencing and call recording software with cool playback features"

What do you like best about Jiminny? Ease of integration with Salesforce. Having the ability to type up notes in the conference screen, and the call recording being saved to Salesforce means I can easily play back parts of the conversation I hadn't noted down or remembered in full. What do you dislike about Jiminny? Having to format international (New Zealand) numbers is a bit of a pain but I know this is being looked into. What problems is Jiminny solving and how is that benefiting ...

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DP

Deanna P

11/03/17

5 out of 5

"Love the Team and the Coaching Ability!"

What do you like best about Jiminny? The personal dedication from the founding team. Tom and James are always extremely quick to respond and iterate on improvements in an extremely timely manner. The coaching ability within the product is great for providing quick realtime feedback to our sales team. We are testing the Jiminny's dialer so our prospecting calls can be recorded and coached which is fantastic for talk tracks. What do you dislike about Jiminny? A few tiny minor work flow issues ...

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