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Jiminny - Conversation Intelligence Software

Jiminny Reviews in May 2025: User Ratings, Pros & Cons

Transforming conversations into conversions.

4.6

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Jiminny Reviews & Ratings

4.6

Excellent

Based on 118 ratings & 288 reviews

Rating Distribution

Excellent

(288)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Jiminny is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback and coaching suggestions, enabling teams to refine their sales strategies effectively. Seamless integration with CRM systems ensures that valuable data is automatically ...Read more

Jiminny pros and cons

  • Jiminny offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

  • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

  • Jiminny integrates with popular CRM systems like Salesforce and HubSpot, ensuring that call data and insights are automatically logged and easily accessible.

  • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

  • Jiminny does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

  • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

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Showing 241-250 out of 288

JM

Joe M

06/16/20

5 out of 5

"The ROI on this software is insane! Our business is thriving with Jiminny!"

What do you like best about Jiminny? Simple, intuitive, reliable software with great support. Jiminny combines click to dial, screen share and call recordings while having a slick integration with Salesforce that makes CRM adoption easy. The team love it and it makes my life easy when coaching - especially with my whole team remote. The new Themes & Questions functions surface the most important sections of the calls for me to review and save huge amounts of time which means more relevant ...

Read more

EP

Emily P

06/10/20

5 out of 5

"Increased my ability to coach 10 fold"

What do you like best about Jiminny? The most helpful thing about Jiminny is that it allows my reps to seek feedback about their calls without any human interaction. The insights that the Jiminny platform provides to my reps means they get value and support even when I haven't coached that particular call. Being able to listen to playlists means that I can coach on the move (which used to be amazing for my commute and now during lockdown allows me to get away from the screen and listen as I ...

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GB

Georgina B

06/10/20

5 out of 5

"One of the most useful tools we have."

What do you like best about Jiminny? The platform itself is extremely user friendly both for managers and our day to day users. On top of this, the support we've received has been second to none, going above and beyond to resolve any issues. I'm also constantly impressed with the direction and speed of innovation - each new release is timely, solves a direct business need and comes off the back of customer feedback. What do you dislike about Jiminny? We have a fairly complex way of logging ...

Read more

GB

Georgina B

06/10/20

5 out of 5

"One of the most useful tools we have."

What do you like best about Jiminny? The platform itself is extremely user friendly both for managers and our day to day users. On top of this, the support we've received has been second to none, going above and beyond to resolve any issues. I'm also constantly impressed with the direction and speed of innovation - each new release is timely, solves a direct business need and comes off the back of customer feedback. What do you dislike about Jiminny? We have a fairly complex way of logging ...

Read more

JO

Jason O

06/09/20

5 out of 5

"Great Product and Team"

What do you like best about Jiminny? great product, works like it should. My Sales team loves it as well. Best part is the support, they have amazing people who helped us get set up and made it so easy. Highly recommended alternative to much higher priced products out there. What do you dislike about Jiminny? Only integrates with Zoom. not a bad thing if you use Zoom already, and they will help you switch over if needed. The video playbacks take a little while to load, so you have to wait a ...

Read more

JO

Jason O

06/09/20

5 out of 5

"Great Product and Team"

What do you like best about Jiminny? great product, works like it should. My Sales team loves it as well. Best part is the support, they have amazing people who helped us get set up and made it so easy. Highly recommended alternative to much higher priced products out there. What do you dislike about Jiminny? Only integrates with Zoom. not a bad thing if you use Zoom already, and they will help you switch over if needed. The video playbacks take a little while to load, so you have to wait a ...

Read more

MG

Marco G

05/26/20

5 out of 5

"Keeps on getting better and better"

What do you like best about Jiminny? We have joined Jiminny about a year ago now, and it keeps on over-delivering, I cannot remember another solution that didn't make me experience a downtime of some sort for which I had to call Customer service. And to top it all, their support is just so on it, is incredible. (as more people are joining our company, they are introduced to Jiminny to listen to CS and sales calls, so that they learn faster) What do you dislike about Jiminny? As mentioned, I ...

Read more

MG

Marco G

05/26/20

5 out of 5

"Keeps on getting better and better"

What do you like best about Jiminny? We have joined Jiminny about a year ago now, and it keeps on over-delivering, I cannot remember another solution that didn't make me experience a downtime of some sort for which I had to call Customer service. And to top it all, their support is just so on it, is incredible. (as more people are joining our company, they are introduced to Jiminny to listen to CS and sales calls, so that they learn faster) What do you dislike about Jiminny? As mentioned, I ...

Read more

DF

Drue F

04/28/20

5 out of 5

"Save 2+ hours of admin time per day"

What do you like best about Jiminny? Jiminny allows me to facilitate excellent conference calls . Not only does their transcription feature let me put the pen down and stop taking notes during calls, but it also enables me to focus 100% on the conversation at hand so I can practice active listening and discover deeper insights. It also helps me improve my performance by giving instant performance stats and review the moments of calls that matter most. Also - the customer service is ...

Read more

DF

Drue F

04/28/20

5 out of 5

"Save 2+ hours of admin time per day"

What do you like best about Jiminny? Jiminny allows me to facilitate excellent conference calls . Not only does their transcription feature let me put the pen down and stop taking notes during calls, but it also enables me to focus 100% on the conversation at hand so I can practice active listening and discover deeper insights. It also helps me improve my performance by giving instant performance stats and review the moments of calls that matter most. Also - the customer service is ...

Read more