Jiminny Reviews in May 2025: User Ratings, Pros & Cons

"Great tool and even better support"

What do you like best about Jiminny? The product itself is fantastic for coaching, even more so with a remote team. The playlists are a great feature, and the stats breakdown on calls helps identify areas of success and things to improve. Product aside, the Customer Success team is fantastic. A level of support and care that is very rare to find. Being fairly inexperienced in sales leadership, this has been invaluable. What do you dislike about Jiminny? So far, nothing I can fault. ...

"Product Support"

What do you like best about Jiminny? Works well and my team adoption is high Used Support today and impressed with response and resolution time. What do you dislike about Jiminny? Some comedy translation issues but same with all software What problems is Jiminny solving and how is that benefiting you? Useful for recording calls and then coaching the team.

"Outstanding Client Success (Giuliana)"

What do you like best about Jiminny? I enjoy the ability to provide coaching moments and to standardize scorecards to provide consistent feedback so the team knows where to focus and improve. What do you dislike about Jiminny? Hard to think of anything. Much more bang for your buck compared to Gong and Chorus What problems is Jiminny solving and how is that benefiting you? Allows me to manage my team more effectively in a remote environment, provide tailored training based on reps ...

"A great way to coach your team!"

What do you like best about Jiminny? Jiminny makes it easy to create a culture of coaching and learning within our sales and customer success teams. With improved coaching and recommended hotspots, we've seen immediate results in team performance. Continual product improvements grow with you, and if you ever need help, they have incredible support from client success. Jiminny is GREAT software. What do you dislike about Jiminny? Having good internet and wifi are required. What problems is ...

"Jiminny operates with incredible call strength."

What do you like best about Jiminny? It helps me collaborate with call management; it is straightforward and helpful to hold sales management episodes through communication. The post-call analytics are excellent to make information data to create market strategies. What do you dislike about Jiminny? It must notably improve its support; it is tough to communicate with any of the operators. Recommendations to others considering Jiminny: I recommend it constantly because it influences the ...

"Excellent service"

What do you like best about Jiminny? The support the team provides since day 1 What do you dislike about Jiminny? Haven't found much to dislike so far. Keep it up! What problems is Jiminny solving and how is that benefiting you? With Jiminny there's access to how we conduct calls. The team can self-coach, the managers can coach. Whenever a new strategy is implemented or adjusted, which happens often, we can stay on top of adoption and reaction

"Great software with world class support"

What do you like best about Jiminny? The "Spotify-Feeling" for Sales coaching and insights + the very proactive and solution driven support What do you dislike about Jiminny? There is literally nothing to complain so far. What problems is Jiminny solving and how is that benefiting you? Pre-Onboarding/Onboarding Direct prospect feedback to product team Relistening to tricky Customer Onboarding cases Live Phone Coaching + VoIP

"Great company and team and very good product"

What do you like best about Jiminny? The team is comprised of very good people that are genuinely committed to helping their customers. For the most part always responsive and very helpful. The product is easy to use and not overly complicated. What do you dislike about Jiminny? They are an early-stage company and we have been customers since the very beginning so there have been some product growing pains as they have continued to improve their product. This is much less of an issue at ...

"Jiminny is a game changer especially in todays distributed world!"

What do you like best about Jiminny? The team and I have been using Jiminny since May 2020. During this period we hired into our sales, growth, marketing, customer success and product teams. What was incredible is we started out with just sales and before long product, customer success and marketing were demanding access to the platform. The ability to use best in class call recording has enabled us to record discos, demos, client calls and more. Jiminny helps a small company like us ...

"Game-Changer!"

What do you like best about Jiminny? At first, I thought we were getting Jiminny to help us with sales call recording and stats. Instead, we ended up getting much more. Jiminny is now powering better decision making across our organization. In short, what Jiminny has done was to take customer and prospect calls out of the single-use category of point-in-time conversations to a rich resource that is shared across the organization in so many different and powerful ways. It's a ...