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Jiminny - Conversation Intelligence Software

Jiminny Reviews in May 2025: User Ratings, Pros & Cons

Transforming conversations into conversions.

4.6

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Jiminny Reviews & Ratings

4.6

Excellent

Based on 118 ratings & 288 reviews

Rating Distribution

Excellent

(288)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Jiminny is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback and coaching suggestions, enabling teams to refine their sales strategies effectively. Seamless integration with CRM systems ensures that valuable data is automatically ...Read more

Jiminny pros and cons

  • Jiminny offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

  • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

  • Jiminny integrates with popular CRM systems like Salesforce and HubSpot, ensuring that call data and insights are automatically logged and easily accessible.

  • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

  • Jiminny does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

  • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

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Showing 151-160 out of 288

AU

Anonymous User

12/12/22

5 out of 5

"Very Impressive"

What do you like best about Jiminny? It helps keep your meeting organized and allows you to go back and review past meetings. What do you dislike about Jiminny? At the moment there is nothing that I dislike about using the platform. What problems is Jiminny solving and how is that benefiting you? It helps us track our meeting and organizes the information in a way that is easy to recall.

AU

Anonymous User

12/07/22

5 out of 5

"A great AI tool for sales and user research"

What do you like best about Jiminny? User research has never been an easier task than with Jiminny. I use Jiminny to parse through long format interviews to take out key information to reference in the research for evidence collection. It is a powerful tool that saves hours of review. What do you dislike about Jiminny? I wish there was a upload option to upload your own videos to be parsed. Sometimes my interviews are not done over zoom and I would love an option to go through those ...

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AU

Anonymous User

12/07/22

5 out of 5

"Jiminny allows us to analyse our customer relations capabilities and improve"

What do you like best about Jiminny? To have real-time interaction with our manager when analyzing our calls. To have precise data on the quality of our calls (solid points / weak points) What do you dislike about Jiminny? The transcription of calls into writing which is not accurate in the French language What problems is Jiminny solving and how is that benefiting you? Jiminny allows me to know my weak points to improve my customer relations and achieve my objectives

TP

Tom P

11/24/22

5 out of 5

"Excellent service"

What do you like best about Jiminny? Running call reviews and coaching sessions with the Customer Success team. Using best-in-class statistics to aid the coaching sessions further. What do you dislike about Jiminny? Very little. We had one minor issue when integrating with Zoom for someone in the team, but it was resolved swiftly by the support team. What problems is Jiminny solving and how is that benefiting you? Ramping new CSMs, SDRs, AEs effectively

EH

Emily H

11/23/22

5 out of 5

"The best tool for training and my day to day!"

What do you like best about Jiminny? Using Jiminny for training purposes, watchin gback team call as well as my own to learn and improve. What do you dislike about Jiminny? When waching back group calls not everyone has been filmed. We use this in the ocntext of sending candidate clips of them self to help improve on online assessments. It would be beeter is we had video as well as sounds clips of everyone. What problems is Jiminny solving and how is that benefiting you? Live coaching. As ...

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TC

Tom C

11/22/22

5 out of 5

"Wonderful"

What do you like best about Jiminny? The notetaker allows me to concentrate on the mission at hand What do you dislike about Jiminny? That you cannot just go back to a previous page on the actual application What problems is Jiminny solving and how is that benefiting you? It allows reviewing my calls and also other people's calls

FP

Fatima P

11/21/22

5 out of 5

"Jiminny is a great tool to know and understand your prospects or users"

What do you like best about Jiminny? As a Customer Success person, I heavily rely on Jiminny before the first meeting with a new client or prospect. I check the calls they had with my colleagues from Sales to understand their needs and background so I can come up with thoughts and ideas for the meeting, and feel prepared. This saves a lot of time for both me and the person I will be talking to. What do you dislike about Jiminny? There are always improvements and updates to the tool, which ...

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AU

Anonymous User

11/18/22

5 out of 5

"Amazing Tool for Personal Improvement"

What do you like best about Jiminny? The coaching and self-coaching functionality What do you dislike about Jiminny? The transcript, is not very accurate. similarly with the assigned speaker What problems is Jiminny solving and how is that benefiting you? Helps me understand how patient I am on calls, my active listening, and the mistakes I make

AU

Anonymous User

11/18/22

5 out of 5

"Amazing Tool for Personal Improvement"

What do you like best about Jiminny? The coaching and self-coaching functionality What do you dislike about Jiminny? The transcript, is not very accurate. similarly with the assigned speaker What problems is Jiminny solving and how is that benefiting you? Helps me understand how patient I am on calls, my active listening, and the mistakes I make

AU

Anonymous User

11/18/22

5 out of 5

"Amazing Tool for Personal Improvement"

What do you like best about Jiminny? The coaching and self-coaching functionality What do you dislike about Jiminny? The transcript, is not very accurate. similarly with the assigned speaker What problems is Jiminny solving and how is that benefiting you? Helps me understand how patient I am on calls, my active listening, and the mistakes I make