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Jimdo - Website Builder Software

Jimdo Reviews in September 2026: User Ratings, Pros & Cons

Build your dream website without any technical skills.

4.31

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Starts from $4 / Month, also offers free forever plan

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Jimdo Reviews & Ratings

4.31

Very Good

Based on 1500 ratings & 1509 reviews

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Rating Distribution

Excellent

(1178)

Very Good

(71)

Good

(17)

Poor

(35)

Terrible

(208)

Spotsaas Editor’s POV

Jimdo consistently stands out as a top-tier platform for website building, earning praise for its user-friendly design, especially for novices, and exceptional customer support. Users frequently highlight the intuitive interface, making it an accessible choice for individuals without coding knowledge. Beyond simplicity, Jimdo offers flexibility, with numerous ...Read more

Jimdo pros and cons

  • Exceptional customer support with fast, responsive, and professional service, maintaining users feel valued and supported.

  • User-friendly platform suitable for beginners, including non-technical users, with easy tools and minimal technical jargon.

  • Reliable and efficient issue resolution, often exceeding user expectations by providing clear, straightforward solutions.

  • Longstanding credibility and trust, with many users expressing satisfaction after years of consistent service.

  • Response time, while generally quick, may occasionally take a day due to factors like time zone differences or complex queries.

  • Certain technical issues, such as email spam blocks, require more proactive communication to avoid user stress.

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Showing 61-70 out of 1509

SP

Sam Pernoski

04/19/23

5 out of 5

Great Customer Service

Customer service was quick to respond and efficient in helping me with the best direction to take with my issue. As a long-time customer of Jimdo, knowing I have that sort of support whenever I need it is reassuring.

E

Eric

04/17/23

5 out of 5

I can’t say enough good things about…

I can’t say enough good things about Jimdo. I’ve been working with them for over 8 years and it’s been a great experience. Website templates are beautiful, easy to use and customer service is top notch!

TŠ

Tanja Šket

03/20/23

5 out of 5

Jimdo is easy to use and their support…

Jimdo is easy to use and their support is fantastic. They are always here to help and reply in almost seconds.

VG

VCD Gestion

03/05/23

5 out of 5

very good experience

Date of experience: March 06, 2023

PB

Paola Barigelli

03/02/23

5 out of 5

Very fast in technical support and very…

Very fast in technical support and very clear in the explanation to solve the problem

WA

William Andrews

02/26/23

5 out of 5

Maico was quick and accurate in his responses. Thank you

Fast and clear. Thank you!

MT

Maria Teresa Cantafora

02/04/23

5 out of 5

They really take care of your website…

They really take care of your website and provide excellent support.

LC

Luca C

01/25/23

5 out of 5

Great customer service!

Since over 15 years I did all my website with Jimdo and they do a great job!

JG

James Geddie

01/17/23

5 out of 5

Sorted my problems very quickly and did…

Sorted my problems very quickly and did not speak GEEK

RB

Raison Bois

01/09/23

5 out of 5

Rapid & helpful

had a problem with outgoing emails (blocked as highlighted as potential spams), jimdo sorted it out within 24 hours

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].