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8.9

Spot Score

IXACT Contact - CRM Software

IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

Closing deals faster with powerful CRM software.

4.4

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IXACT Contact Reviews & Ratings

4.4

Very Good

Based on 406 ratings & 194 reviews

Rating Distribution

Excellent

(127)

Very Good

(53)

Good

(9)

Poor

(1)

Terible

(4)

Expert's Review

iXACT Contact is a feature-rich and user-friendly CRM platform that has earned commendations for its ability to simplify contact management for real estate professionals. Its intelligent design streamlines workflows, offering tools like automated drip email campaigns, customizable activity plans, and detailed reminders for important dates such as birthdays and ...Read more

IXACT Contact pros and cons

  • Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise.

  • Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects.

  • Offers robust contact management and keeps data organized in one centralized database for easy access.

  • Customizable features such as drip campaigns, newsletters, and email templates tailored to real estate professionals.

  • Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions.

  • Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version.

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Showing 81-90 out of 194

05/08/19

5 out of 5

Ease of operation

What do you like best? So easy to use, keep up with my clients. What do you dislike? I can't think of anything I dislike. It has everything I want. Recommendations to others considering the product: I would highly recommend Ixact to anyone, very complete, easy to use and always expanding and changing to better market to clients. What problems are you solving with the product? What benefits have you realized? I am keeping track of all my clients, in a very proactive way. Not only ...

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05/08/19

5 out of 5

IXACT Contact is the tool for you

What do you like best? IXACT Contact Real Estate CRM is awesome for providing your clients and prospects with constant real estate communication and articles on an ongoing basis. The content is really informative. It also allows you to keep track of birthdays so you can keep in touch with your clients when most important. What do you dislike? You have to edit the email content as sometimes it needs work. What problems are you solving with the product? What benefits have you realized? ...

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05/08/19

5 out of 5

Great CRM!

What do you like best? The best thing about IXACT Contact is that you have flexibility in how you want your CRM to work. You make the decisions on what features you want to utilize.. I've also been impressed with the improvements that have been made as customer needs change. What do you dislike? It can be a bit overwhelming in trying to figure out how to leverage the tool for yourself. There are a lot of options, and you need to put some thought into how it will work for you. What ...

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05/08/19

4.5 out of 5

Versatile and easy to navigate CRM tool

What do you like best? Very versatile CRM tool with a lot of features and good customer support What do you dislike? There's so many features that it's difficult to use them all Recommendations to others considering the product: I recommend it to anyone looking for a versatile and easy to use CRM that's reasonably priced What problems are you solving with the product? What benefits have you realized? Keeping in touch with customers and potential clients in a more meaningful way.

05/08/19

3 out of 5

Great CRM & Website

What do you like best? Ixact contact crm is easy to use and I like the reporting feature where you can print out your contact list by birthday, move in anniversary, and categorize your contacts by type such as buyer, seller, family, friend, etc. It's easy to jump on and leave notes in the log. You can also save documents in the clients file. What do you dislike? I'd like to be able to see length of home ownership in years in the move in anniversary date report. And would like to be ...

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05/07/19

5 out of 5

ixact is everything I need to achieve success in my business

What do you like best? It's hard to pick just one feature, but the ability to set the goals and have the program track progress is fantastic, and probably the thing that I can benefit my business the most. Second to that, the task reminders that automatically pop up for each client is a great asset. It keeps me on track for each and every one. The ability to create a "family" with individual notes for each person, their pets, birthdays, anniversaries and things that are important to them ...

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05/07/19

5 out of 5

Excellent product

What do you like best? I reviewed several CRM products prior to going with Ixact. The feature I like the best is the monthly newsletter, it has my picture and contact with an introductory email, prior to the newsletter content. Honestly, I'm not sure how many people read the newsletter all the way through, so having my contact at the top and not at the bottom, I feel is a huge benefit. The articles/content of the newsletters are generally extremely relevant and useful. What do you ...

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05/07/19

5 out of 5

Easy to use CRM

What do you like best? Ease of use entering contacts, prompts when monthly newsletter is uploaded, ease of finding contact information; customizing the monthly newsletter; dashboard access; color scheme; icons labels; alphabetized names; content of monthly newsletter. What do you dislike? Setting up campaigns, navigating through the site to find what I am looking for; reminders of tasks are not always clear; lay-out Recommendations to others considering the product: It is good for ...

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05/07/19

5 out of 5

Best CRM for the money

What do you like best? Automated emails, follow ups, and holiday cards makes it the most attractive. What do you dislike? Emails could be pulled to group into one place. Recommendations to others considering the product: Offer company webinars. What problems are you solving with the product? What benefits have you realized? keeping in contact in a simple effective way to attract referrals.

05/07/19

5 out of 5

Great value!

What do you like best? Keeping in touch with clients through newsletters and other mass email options. I also love the website options and the very reasonable cost. What do you dislike? There might be too much general information that makes it a bit hard to keep track of the deals and current clients. Not as customer friendly when it comes to managing day to day deals, commissions, etc. What problems are you solving with the product? What benefits have you realized? Keeping in touch ...

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