IXACT Contact Reviews in June 2026: User Ratings, Pros & Cons

Great CRM & Website

What do you like best? Ixact contact crm is easy to use and I like the reporting feature where you can print out your contact list by birthday, move in anniversary, and categorize your contacts by type such as buyer, seller, family, friend, etc. It's easy to jump on and leave notes in the log. You can also save documents in the clients file. What do you dislike? I'd like to be able to see length of home ownership in years in the move in anniversary date report. And would like to be ...

Ease of operation

What do you like best? So easy to use, keep up with my clients. What do you dislike? I can't think of anything I dislike. It has everything I want. Recommendations to others considering the product: I would highly recommend Ixact to anyone, very complete, easy to use and always expanding and changing to better market to clients. What problems are you solving with the product? What benefits have you realized? I am keeping track of all my clients, in a very proactive way. Not only ...

Great CRM system

What do you like best? Organization of leads, reminders and notifications, mass emails What do you dislike? Would like more content options for clients plans What problems are you solving with the product? What benefits have you realized? Organization and follow up

Versatile and easy to navigate CRM tool

What do you like best? Very versatile CRM tool with a lot of features and good customer support What do you dislike? There's so many features that it's difficult to use them all Recommendations to others considering the product: I recommend it to anyone looking for a versatile and easy to use CRM that's reasonably priced What problems are you solving with the product? What benefits have you realized? Keeping in touch with customers and potential clients in a more meaningful way.

Very easy to use

What do you like best? Easy to input and run reports and labels What do you dislike? Nothing to dislike, but woudl benice to add photos and maps Recommendations to others considering the product: Get it. Very user friendly What problems are you solving with the product? What benefits have you realized? Easy mailout labels

Helps me remember to stay in touch

What do you like best? I like the monthly e-newsletter. I like that I can use Activity Plans to remember to stay in touch with my sphere of influence and to create campaigns to convert expired listings. I like that it includes mail merge. What do you dislike? We lost some custom Activity Plans during the last software update. They'll need to be recreated which is inconvenient. What problems are you solving with the product? What benefits have you realized? I had my best year ever ...

ixact is everything I need to achieve success in my business

What do you like best? It's hard to pick just one feature, but the ability to set the goals and have the program track progress is fantastic, and probably the thing that I can benefit my business the most. Second to that, the task reminders that automatically pop up for each client is a great asset. It keeps me on track for each and every one. The ability to create a "family" with individual notes for each person, their pets, birthdays, anniversaries and things that are important to them ...

Excellent product

What do you like best? I reviewed several CRM products prior to going with Ixact. The feature I like the best is the monthly newsletter, it has my picture and contact with an introductory email, prior to the newsletter content. Honestly, I'm not sure how many people read the newsletter all the way through, so having my contact at the top and not at the bottom, I feel is a huge benefit. The articles/content of the newsletters are generally extremely relevant and useful. What do you ...

Easy to use CRM

What do you like best? Ease of use entering contacts, prompts when monthly newsletter is uploaded, ease of finding contact information; customizing the monthly newsletter; dashboard access; color scheme; icons labels; alphabetized names; content of monthly newsletter. What do you dislike? Setting up campaigns, navigating through the site to find what I am looking for; reminders of tasks are not always clear; lay-out Recommendations to others considering the product: It is good for ...

Best CRM for the money

What do you like best? Automated emails, follow ups, and holiday cards makes it the most attractive. What do you dislike? Emails could be pulled to group into one place. Recommendations to others considering the product: Offer company webinars. What problems are you solving with the product? What benefits have you realized? keeping in contact in a simple effective way to attract referrals.