IXACT Contact Reviews in July 2026: User Ratings, Pros & Cons

Some good some bad

What do you like best? I liked the added features like the workflows and newsletter but found the interface and mobile app to be outdated and not convenient to navigate. What do you dislike? I like the ability to send an automated newsletter and workflows. Recommendations to others considering the product: If you are looking for workflows you can customized this is a good fit. If you dont need a robust CRM and dont plan to use the app this is a good CRM What problems are you ...

Best Cost Effective CRM

What do you like best? The steps to send regular emails are logical, I had them memorized in a few tries. I've used other programs and I always had to look up my instructions. Also the support people are always available What do you dislike? It would be nice if changes were automatically saved. Recommendations to others considering the product: Try it you'll like it. What problems are you solving with the product? What benefits have you realized? The monthly news letters that ...

I love using Ixact for my business crm

What do you like best? I like that I can keep all of my past clients, prospects, and social media connections all in one place. I like using the monthly newsletter and like that I can edit the articles or substitute articles of my own. What do you dislike? I will honestly say that I liked the older version better. It was faster and easier to move around in. Recommendations to others considering the product: It is a wonderful crm for real estate agents. What problems are you solving ...

Super functional, well thought out platform!`

What do you like best? It allows us to compile all of our info in the same place so my boss and I can stay on track. The funnel is visual and easy to see where we stand. The label printing feature is super handy as well. What do you dislike? I wish the email creator was more user friendly and had more options. If it was drag and drop, it would be much easier for us to make eye catching emails. Adding CTA buttons and wider font/aesthetic options would be nice. As a former user of ...

IXACT is not for me

What do you like best? It is not sampled as look like. There is no proper training. I am using I think using is not a proper word I am paying from a long time now so far no, nor any benefits. What do you dislike? o do,t know how to use and what are the benefits. What problems are you solving with the product? What benefits have you realized? Nothing

Easy to use, stay on top of your client's mind!

What do you like best? Many great features to use so we can keep in touch with our database easily, great support from the IXACT team! What do you dislike? They may add content for investors too like newsletters etc. What problems are you solving with the product? What benefits have you realized? automation

Very easy to understand and utilize

What do you like best? I love the fact that I can send my newsletter every month and keep up with my contacts. I can update my data base and add birthdays and even send birthday cards from the CRM.It makes me understand more my business and helps me to keep organized and proactive. I could not keep up with my network like I do without this CRM. IXACT Contact is great! What do you dislike? It is very user friendly but I would like even more flexibility to add images and videos to the ...

Great for assigning/coordinating tasks

What do you like best? It's easy to use. It is great for auto emailing news letters. What do you dislike? That I can't see listing/ closing tasks separate from the mailing tasks. What problems are you solving with the product? What benefits have you realized? Tasks are assigned to the appropriate person on our team so we each know what we are responsible for completing.

IXACT keeps me current!

What do you like best? The CRM provided by IXACT doesn't give me any excuse not to keep my contacts inputted and updated. I'm also now on the ball with monthly newsletters, emails, move in anniversaries, birthdays and other important info to keep me in the forefront of my previous clients and my prospects. What do you dislike? When I send mass emails or even newsletters, the email address for me is IXACT. I'm thinking there must be a way to allow people to reply to my work email ...

User friendly, lots of templates and things to keep me organized!

What do you like best? Love the monthly newsletters! Also like being able to set up clients on campaigns to stay in touch What do you dislike? Wish we could see specific email open rate details in each contacts profile...would be nice to see how engaged each client actually is Recommendations to others considering the product: Great database of templates to stay in touch with your clients; also helps to organize client touches and transactions in one place! What problems are you ...