IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

Some good some bad

What do you like best? I liked the added features like the workflows and newsletter but found the interface and mobile app to be outdated and not convenient to navigate. What do you dislike? I like the ability to send an automated newsletter and workflows. Recommendations to others considering the product: If you are looking for workflows you can customized this is a good fit. If you dont need a robust CRM and dont plan to use the app this is a good CRM What problems are you ...

Best Cost Effective CRM

What do you like best? The steps to send regular emails are logical, I had them memorized in a few tries. I've used other programs and I always had to look up my instructions. Also the support people are always available What do you dislike? It would be nice if changes were automatically saved. Recommendations to others considering the product: Try it you'll like it. What problems are you solving with the product? What benefits have you realized? The monthly news letters that ...

Perfect for real estate!

What do you like best? My main use for Ixact is as a CRM, I can import or manually add leads, set up touch points and email blasts, make notes, add birthdays and move-in anniversaries. I also find this extremely useful for tracking showings and feedback, I love that I can print a report to give to each of my listing clients that looks professional. I can also print mailing labels from here and weekly call lists. There is goal setting, options to track referrals and the ability to upload ...

Ixact Contact Is A Great Tool For Teams!

What do you like best? Ixact is great for helping Sales Rep manage contacts, and for keeping in touch with clients and prospects via email and mail. the Social Intelligence feature is an interesting and helpful tool to help us learn more about our contacts and connect with them in different ways. The team functionality in Ixact is a great tool too - our team members can each have their own account, but can choose to share access to contacts with each other. We make all contacts public to ...

I love using Ixact for my business crm

What do you like best? I like that I can keep all of my past clients, prospects, and social media connections all in one place. I like using the monthly newsletter and like that I can edit the articles or substitute articles of my own. What do you dislike? I will honestly say that I liked the older version better. It was faster and easier to move around in. Recommendations to others considering the product: It is a wonderful crm for real estate agents. What problems are you solving ...

All in One!

What do you like best? Ease of use, nice to have my clients’ info right there to see. It remembers dates so I don’t have to! What do you dislike? Maybe it’s there but I haven’t found it yet, but it would be nice to be able to customize colour of the background. What problems are you solving with the product? What benefits have you realized? Keeping in contact with my clients via newsletter (I’d had great feedback from it, and keeping moving anniversary dates!

Short, sweet and to the point while using the system.

What do you like best? I love the feature of birthdays and move in dates, good reason to call them that day. What do you dislike? I would like to see the auto email feature a little easier to use. What problems are you solving with the product? What benefits have you realized? Contacting more clients, plain and simple. Benefits are reminding to do the little things during and after the transaction.

Very easy to understand and utilize

What do you like best? I love the fact that I can send my newsletter every month and keep up with my contacts. I can update my data base and add birthdays and even send birthday cards from the CRM.It makes me understand more my business and helps me to keep organized and proactive. I could not keep up with my network like I do without this CRM. IXACT Contact is great! What do you dislike? It is very user friendly but I would like even more flexibility to add images and videos to the ...

I love having my clients information available at all times

What do you like best? I like the data base the best. I haven't had time to look into anything else that it does, but keeping track of my clients is worth the money spent. What do you dislike? I find it a bit overwhelming. There is a lot to it. I didn't find keeping track of my listings as easy as I would like it. Recommendations to others considering the product: it is a great product What problems are you solving with the product? What benefits have you realized? I can keep ...

Ixact Contact portrays your image as professional. Excellent products and customer service

What do you like best? I love the all in one approach. The website contact helps to elevate your presence as a professional. CRM does the job of helping to nurture your contacts. I get wonderful feedback from the newsletter each month. They are always working to improve the services they offer. What do you dislike? I wish the content of the blog on the website would be added to regularly automatically by the company. I used to wish that they had a texting service and they just started ...