IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

Ixact CRM

What do you like best? I like their email templates. It has really worked for me What do you dislike? Their interface could be improved aesthetically Recommendations to others considering the product: It’s a good CRM for realtors. Newsletter might look old and lengthy but it has worked for me What problems are you solving with the product? What benefits have you realized? This CRM has helped me convert my prospects into clients

Highly Recommended

What do you like best? I like the ease of use and how accessible the software is. Great support. There are many layers of functionality I have not yet explored. I would like to do more with it. What do you dislike? Not as many automated features as I would like. I would appreciate more one on one training to show me how to maximize my use of the product. I wish I could integrate it into my current IDX website. Recommendations to others considering the product: Try it. There is so ...

Highly Recommended

What do you like best? I like the ease of use and how accessible the software is. Great support. There are many layers of functionality I have not yet explored. I would like to do more with it. What do you dislike? Not as many automated features as I would like. I would appreciate more one on one training to show me how to maximize my use of the product. I wish I could integrate it into my current IDX website. Recommendations to others considering the product: Try it. There ...

CRM for real estate

What do you like best? i like how the crm is simple and user friendly and quite straight forward, there are different functions and newsletter available for variety of choice mass mailing to my clients list and potential lead that need time to follow up and become a solid client and sometimes client need more time to build strong solid relationship with What do you dislike? i do not like how the crm is expensive for the monthly cost and there is not much discount when you open more ...

Great CRM with lots of bells and whistles

What do you like best? The monthly newsletter is a great way to keep in touch with our Client Base, and the articles are pre-written and are always topical and on-point! it's also good for on the go client updates What do you dislike? Wish the tasks were a bit better, for example, one item could trigger another item or another list... Recommendations to others considering the product: Wish it connected with Kunversion or even Zappier and tasks were better. What problems are you ...

This powerful CRM not only organizes my contacts but keeps me on track as well!

What do you like best? There are so many features to love about IXACT! Besides doing a great job of organization of contacts, I love the activity plans and that they can be customized. I've created custom plans for listing activities and offer activities. They keep.me on track! I never forget a task now. I also love the fact you can track showings of your listings. And of course the automatic monthly e-Newsletters which are awesome! What do you dislike? Not much to dislike, but ...

IXACT Contact CRM is very beneficial and valuable for my business.

What do you like best? The most helpful aspect is the customer service. They are always quick to respond and very knowledgeable. What do you dislike? I don't like that we cannot add contacts specifically to a contact group. I don't like that I can't tab automatically to certain lines when inputting a client's info. Having to use the mouse or touch screen to get to the line I need is time consuming. It would be so much easier to be able to tab to every place so we just tab where we need ...

Great for record keeping of contacts and transaction progress

What do you like best? I like that it has many features offered, all in one place - contact address book, monthly newsletter, related website and content. What do you dislike? I dislike the tasks/reminders feature in that it sends me an email as a reminder, rather than integrate the tasks with my calendar, which I would prefer. The fact that I cannot stay logged in on the website or the app is a downside, as well - it’s a pain to re-log in every time throughout the day that I need my ...

Pretty Good stuff

What do you like best? There were many features that I like and unique to their company. What do you dislike? You can't upload/import contacts. You HAVE to have the company do that. No one else does that. I found a lot of instances where the menu system is not intuitive and I also asked a few times for enhancements. The few customer service rep's I talked to didn't seem receptive to hearing about the enhancements, and never mentioned that might be something good to do! Seemed like, it ...

Brilliant CRM

What do you like best? The eNewsletter is a great option, appreciate the assistance with other relevant stories. What do you dislike? I would appreciate a more robust way to create mass emails in the html editor. I understand there is a lot to it in the back end; however, it would be nice to have more control over responsive messages with html/css stylesheets. Seems just a little dated. Recommendations to others considering the product: Just try it, you won't be disappointed! What ...