IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

I'm way better organized now.

What do you like best? I love to have a monthly newsletter that can be customized to meet your clients needs. I love the campaigns that i get with this CRM and that creating new ones is relatively easy. And I love to have a free website. The concierge service is very helpful. What do you dislike? I would like to be able to upload videos in the free website, maybe as part of the blog session. Recommendations to others considering the product: IXACTis user friendly, ...

Charts, graphs, dashboards...oh my!!

What do you like best? Perfect way to stay on top of my pipeline, constant reminders such as : birthdays, anniversaries, and anything to make my clients feel remembered. What do you dislike? Feel like it could be a smoother experience by allowing my current crm to remain compatible and work with each other but it won't streamline for me. Recommendations to others considering the product: Your clients will appreciate it and you will love it. What problems are you solving ...

Straightforward Solution

What do you like best? Ixact was easy to set up and use right away. The account rep walked me through the features, but I was able to get started very quickly using the standard format, and customized it for my needs with no trouble. What do you dislike? The goal tracking doesn't take into account any customized functions, so it's not as useful. I would also like more integrations with other solutions we use. I have to manually update new contacts and changed information from a ...

Best CRM I've used

What do you like best? Activity Plans with email templates and Keep in Touch Coach. What do you dislike? Really haven't found anything I dislike yet. What problems are you solving with the product? What benefits have you realized? Keeping in touch with clients, using action plans, using letter and email templates for correspondence with prospects and clients.

My review of Ixact Contact

What do you like best? It is very easy to use and navigate. Not a big learning curve. What do you dislike? I have not yet really found anything I didn't like. Recommendations to others considering the product: There are a lot of other products out in the marketplace. I have looked a many of them and tried many. This was the one that really seemed to work best for me. What problems are you solving with the product? What benefits have you realized? I am using it to ...

Helpful CRM

What do you like best? Easy creation and sending of newsletters and emails, easy data import, lots of options to group clients, client data search capability What do you dislike? Few articles to choose from -- I hope you present articles with more details Recommendations to others considering the product: Try it. It will help you manage your database, newsletters and emails. What problems are you solving with the product? What benefits have you realized? Easier ...

Solid, effective, and well priced CRM

What do you like best? Ixact is user friendly, well laid out visually and the built in drip campaigns are clearly written by people who understand the real estate business. What do you dislike? Not being able to email directly from the CRM and track all communications in one spot (without extra steps) is incredibly frustrating and inefficient. Lacking a texting component is also a significant downside to this CRM What problems are you solving with the product? What benefits ...

Great start, can always get better

What do you like best? Being able to keep track of my clients through automated messaging, and the keep in touch client help keep my business at the forefront of my clients minds. What do you dislike? The inability to also have automated texting campaigns and social media campaigns that add in details like other companies. The interface is also a little dated. What problems are you solving with the product? What benefits have you realized? I am now able to keep track of ...

Best CRM that I have tried

What do you like best? Once you enter the customer/client in the database it is automatically sent a professional letter about real estate tips every month What do you dislike? I haven't found any down side I can always go back in and put their birthdays and home purchase dates in What problems are you solving with the product? What benefits have you realized? Keeping in contact with past and present clients/customers.

User Friendly and it works!

What do you like best? I love the Dashboard and how everything is easy to follow. You can set goals and track your way to the top! I love the content that can be used to mail as well. whether you are creating mailers, sending emails or tracking your touches with your clients; it's all there for you. What do you dislike? There isn't anything at this time I can think of that would make this product better. Recommendations to others considering the product: If you have tried ...