IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

A Complete CRM for Tracking Real Estate Clients

What do you like best? I like how I can set up drip email campaigns and also receive reminders on tasks that need to get done. I can also edit the content of the emails. In addition, the newsletter is awesome - full of relevant content. I can also edit the newsletter, adding my own articles if I choose to do so. Another thing I like is that the system can remind me of customer's birthdays and anniversary dates. And I also use the included website for my business. It is easy to customize ...

Great CRM for Real Estate Professionals

What do you like best? The dashboard is easy to use and navigate. It is also fast as compared to other CRMs in the market. The Drip emails are also well and professionally written which goes to clients depending upon the activity plan set. It also has a reporting & Setting Goals functionality for yourself. I also like the fact that it integrates well with other tools like Zapier which makes my tasks a lot easier. It also has SMS/ Text messages & IDX functionality which is very important ...

Simple, Robust CRM Platform

What do you like best? IXACT is easy to use, it has lots of options for many different points of contact with my data base. It has something for buyers, sellers, past sales and an easy transaction feature. The after sale nuturing component has been instrumental in keeping me at the tops of clients minds when it comes time to sell. What do you dislike? I wish it had a built in scrubbing feature to check for bad email addresses and the ability to identify duplicate leads. ...

Easy to manage current and past clients

What do you like best? Exact contact is extremely easy to use and allows me to never miss a potential sale What do you dislike? the only thing I would like to see improved, would be an option to improve SEO What problems are you solving with the product? What benefits have you realized? Keeping in Touch with clients in the pipeline

Great CRM!

What do you like best? IXACT Contact is an amazing CRM. It's very user-friendly and has tons of great features. A monthly e-newsletter helps me stay top of mind with past clients and prospects alike, while the specific content targeted to a given client type allows me to nurture those leads beautifully. I'd definitely recommend this CRM to my colleagues. What do you dislike? The one thing I'd like to see is a translation plugin that allows users to send communication in different ...

Ease of use, great customer service!

What do you like best? I like how easy it is to navigate the site and all of the options available to me in regards to automated emails and newsletters. What do you dislike? Nothing! I can't think of anything I do not like. What problems are you solving with the product? What benefits have you realized? I haven't had any problems with IXACT, but any time i've needed help understanding how to use something i've received excellent customer service.

Review of IXACT Contact

What do you like best? Where it sync's directly from my email.. What do you dislike? If i want to make changes to a group of people, you have to do it individually, does not allow you to make changes to a group What problems are you solving with the product? What benefits have you realized? I have been with IXACT for 5+ years, when I have asked for a change, they have worked to find a way to do it.

Highly recommend

What do you like best? Fantastic contact database management system that helps me stay in touch with my clients, follow up, grab phone numbers to connect while on the go. What do you dislike? I wish I had more time to use all its features Recommendations to others considering the product: Highly recommend What problems are you solving with the product? What benefits have you realized? Staying in touch. So important to stay in touch with clients. I use enewsletter, ...

Ixact Review

What do you like best? the email campaign system, drip campaigns What do you dislike? that the second person listed on the contact won't show up when I sync it to my phone What problems are you solving with the product? What benefits have you realized? all my business in one place, updated as well as my active business

Love Using IXACT!

What do you like best? The auto newsletter sent out each month. What do you dislike? I have no dislikes in using IXACT. Everything means my satisfaction or exceeds it. Recommendations to others considering the product: If you don't want to spend a lot of time monitoring your contacts, this is the program for you. What problems are you solving with the product? What benefits have you realized? Not having to go in each time to send a birthday wish. Saves me a lot of time.