spotsaas-logo
Get Listed

8.9

Spot Score

IXACT Contact - CRM Software

IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

Closing deals faster with powerful CRM software.

4.4

Add to compare

Starts from $38/Month when Billed Yearly

Request a Quote

IXACT Contact Reviews & Ratings

4.4

Very Good

Based on 406 ratings & 194 reviews

Rating Distribution

Excellent

(127)

Very Good

(53)

Good

(9)

Poor

(1)

Terible

(4)

Expert's Review

iXACT Contact is a feature-rich and user-friendly CRM platform that has earned commendations for its ability to simplify contact management for real estate professionals. Its intelligent design streamlines workflows, offering tools like automated drip email campaigns, customizable activity plans, and detailed reminders for important dates such as birthdays and ...Read more

IXACT Contact pros and cons

  • Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise.

  • Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects.

  • Offers robust contact management and keeps data organized in one centralized database for easy access.

  • Customizable features such as drip campaigns, newsletters, and email templates tailored to real estate professionals.

  • Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions.

  • Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-20 out of 194

UI

User in Real Estate

08/20/20

4.5 out of 5

Great Value

What do you like best? Its extremily versitle. Base line everything is great, but I love how simple it is to customize. What do you dislike? It really needs better reporting on notes. Additionally I'd like to be able to filter contacts more. For contact groups as an example, I'd like to be able to include ____ AND exclude ____ at the same time... "if filters" Recommendations to others considering the product: Great value. For the money, I'm not sure it can be beat. I'd like ...

Read more

AA

Ali A

08/20/20

3.5 out of 5

iXACT in the right direction, but still far from perfection.

What do you like best? Most of their system and its ability to be run on Mac OS as well as Windows. What do you dislike? When I am working with a couple, I have to create two separate profiles for the husband and wife in order to see their names on my phone caller ID. This problem has been fixed in Brian Buffini's Referral Maker. The second annoying thing is that the software keeps logging me out after about 20 minutes or so in MacOS. There should be an option that I can choose ...

Read more

FH

Frank H

08/20/20

3.5 out of 5

Great CRM and super user friendly

What do you like best? I like the newsletter setups, the task lists, which can be applied and the fact, that I have a great, birds eye view on my business. What do you dislike? The website component and the lead generation aspect, which in my opinion is a bit lacking. I understand, that it is a CRM first and foremost, but maybe a partnership with an existing lead gen provider would be an option. That would allow IXACT to put the option in front of their customers and let them pay ...

Read more

SG

Stephanie G

08/20/20

3.5 out of 5

Great CRM

What do you like best? I like the quick functionality of having the contact list on the right that can be filtered down by just typing in a few letters. That makes it easy to use. I also like the newsletter. What do you dislike? I do not like the app - it is not very user friendly. I also do not like that there is not one page where I can see all (or a lot) of my contacts to apply mass actions. It is a bit clunky at times and I do wish there was more keyboard ...

Read more

UI

User in Real Estate

08/20/20

1 out of 5

Ixact Contact in 2020

What do you like best? Automated emails on a monthly basis that keep you top of mind What do you dislike? Very clunky, hard to manage, doesn't integrate with gmail well, interface is very dated. I'm not going to renew as it doesn't seem to fit future integrations very well. What problems are you solving with the product? What benefits have you realized? It does log all of you contacts but they all have to be manually imputed which makes it a chore to go and do every time ...

Read more

M

Martin M

08/18/20

5 out of 5

Amazing Product Saves me time

What do you like best? I love the News Letter, anniversary reminders. Setting up follow up emails to clients Love the product What do you dislike? I have not found anything I dislike about IXACT What problems are you solving with the product? What benefits have you realized? Keeping in touch with my clients. building referrals and keeping in front of my clients thru emails and the news letter

VC

Victoria C

08/18/20

5 out of 5

I would recommend IXACT Contact if you are serious about your client managment.

What do you like best? I think that the monthly newsletters are great. You can personalize them, add your own articles, change the order of the articles, and select who receives the newsletter. What do you dislike? There isn't much to dislike overall. The only experience that I remember not liking, is that I had left a message for someone to call me back, and it took too long (in my opinion) to finally get an answer to my question. Recommendations to others considering the ...

Read more

MM

Mitchell M

08/18/20

5 out of 5

Great Newsletter for Automatic Email Blast

What do you like best? The Newlsetter is great. It has well-crafted articles. What do you dislike? I dislike the fact that I do not rely on Ixact Contact, but instead, on my Google contact Data Base. What problems are you solving with the product? What benefits have you realized? The Problem that I solve is keeping in touch with my database. The benefit is more listings!

UI

User in Real Estate

08/18/20

5 out of 5

Easy to work and get the job done for my clients in minimal time

What do you like best? The ease of using the system compared to others . What do you dislike? Need a website set up to pull it all together for me Recommendations to others considering the product: Try it you'll like it! What problems are you solving with the product? What benefits have you realized? Keeping up to date with my clients without a lot of work on my part so I can concentrate on other areas of my business

JE

Jason E

08/18/20

5 out of 5

Amazing, simply amazing!

What do you like best? I've used a few CRMs and I have to say this one is so simple to use, helps me stay on track and adds tremendous value to my business. What do you dislike? I wish a few things were more customizable and I wish they had all holiday greeting templates, currently they only have the major holidays. Recommendations to others considering the product: Sign up for the free trial and use it, I am still learning the entire platform but what I've been able to do ...

Read more