IXACT Contact Reviews in July 2026: User Ratings, Pros & Cons

My IXACT Sentiments

What do you like best? I like that there's multiple functions (CRM, Website connection, Newsletter formats, Etc. What do you dislike? It's a little cluttered and can be confusing how to navigate at times Recommendations to others considering the product It's one of the better CRMs out there What business problems are you solving with the product? What benefits have you realized? At this point in time the website is the strongest benefit. I've seen my online presence stabilize ...

ixact contact helps me focus on my lead generation

What do you like best? The support team is so responsive. The help comes almost immediately. What do you dislike? The tutorials are somewhat dry and boring. What business problems are you solving with the product? What benefits have you realized? I like having ready-made templates for the activities necessary to take each prospect through the sales pipeline and beyond

Great Tool

What do you like best? I love the customizable newsletters and emails that can go out to by database. What do you dislike? It is hard to track sales. The help section defaults to videos instead of step by step instructions to solve issues What business problems are you solving with the product? What benefits have you realized? I am loving the monthly newsletters and holiday greetings. As a new realtor, I am getting positive responses.

Great Experience

What do you like best? Ixact is great because of the website options it has! The CRM is great along with the quick tasks and keeping track of clients What do you dislike? I dislike that I am not able to upload the contacts myself What business problems are you solving with the product? What benefits have you realized? the organization of keeping in contact with everyone

The Right Choice

What do you like best? The customer and technical support is superb. They walk you through all steps in as much detail as you need and are readily available. What do you dislike? Honestly, nothing at this time. About the worst thing I can say is that there are a couple of global edits I wish it included, but the superior benefits outweigh this minor inconvenience. Recommendations to others considering the product I did extensive evaluations of Real Estate CRM's and for my current ...

CRM that will run a business

What do you like best? New interface is easy to use and view, app means I always have access contacts and to do. System allows flexibility to customize groups and labels to organize the way I want. What do you dislike? Entering transactions or potential transactions is difficult. Would like an “archive” or “pre-delete” option for contacts. If the activity summary would also show activities that weren’t just prospecting, so you could see your complete activity totals What business ...

CRM to run a business

What do you like best? New interface is easy to use and app connectivity means no excuses! Contacts and to do are always available! System has some flexibility to customized groups and labels so you are able to organize clients the way you want. Templates for contact plans and task lists are very helpful. Overall a great organizational and marketing tool. What do you dislike? Entering prospective and active transactions is cumbersome. Would like the option for an "archive" or ...

Easy to set up and use.

What do you like best? Great tutorials and easy to use - it is very similar to Agent Office which I used in the past. It took less then a week to implement and technical support was amazing - patient, knowledgeable and very customer focused. What do you dislike? Newsletters could be more feature rich to look more attractive. It should have more colours also perhaps a library showing some real estate images. Recommendations to others considering the product Definitely try it! ...

Multi faceted CMS

What do you like best? Auto bday, ahto move in..... Customer service Built in drip programs that are easy to modify. What do you dislike? Haven’t found anything yet. Hard to dislike. What business problems are you solving with the product? What benefits have you realized? Maintaining relationships.

Very informative and useful

What do you like best? Task list, activity plan, keep in touch and activity plans What do you dislike? Seems a little bit complicated to work with and hard to remember how to use some sections of app. What business problems are you solving with the product? What benefits have you realized? No