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8.9

Spot Score

IXACT Contact - CRM Software

IXACT Contact Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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IXACT Contact Reviews & Ratings

4.4

Very Good

Based on 406 ratings & 194 reviews

Rating Distribution

Excellent

(127)

Very Good

(53)

Good

(9)

Poor

(1)

Terible

(4)

Spotsaas Editor’s POV

iXACT Contact is a feature-rich and user-friendly CRM platform that has earned commendations for its ability to simplify contact management for real estate professionals. Its intelligent design streamlines workflows, offering tools like automated drip email campaigns, customizable activity plans, and detailed reminders for important dates such as birthdays and ...Read more

IXACT Contact pros and cons

  • Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise.

  • Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects.

  • Offers robust contact management and keeps data organized in one centralized database for easy access.

  • Customizable features such as drip campaigns, newsletters, and email templates tailored to real estate professionals.

  • Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions.

  • Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version.

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Showing 171-180 out of 194

A

Anonymous

10/10/18

4 out of 5

So Far so good

What do you like best? the Calendar is great for keeping our team organized What do you dislike? there isn't really anything I dislike, i mean the overall look of the website is kinda boring be good to update it eventually. Recommendations to others considering the product if course i would and you guys should offer referrals What business problems are you solving with the product? What benefits have you realized? we aren't having any

A

Anonymous

10/10/18

5 out of 5

Ease of use

What do you like best? The new platform in my favourite part. Very clean and easy to move around. Plus the new Pipeline is great! the mobile app is handy as well. keeping lock box codes available on the fly and checking dates when clients call you when you're on the road! What do you dislike? I wish "showings" were quicker to log. For me, it would be max 2 clicks from the homepage. something that can be done on the fly. Recommendations to others considering the product Do one ...

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A

Anonymous

10/10/18

5 out of 5

Great Looking and easy to use CRM

What do you like best? The new interface looks good and is easy to use. Very well laid out, accomplishing tasks is intuitive and takes less time than you think. Great job! What do you dislike? Have not been able to re-send a newsletter to a bigger audience after it has been sent out to a few people at the beginning of the month. Not a big deal. Recommendations to others considering the product Try it! What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

10/10/18

5 out of 5

Love my new CRM!

What do you like best? It's so easy to use and keeps me well organized. It allows me to capture and categorize important information about my clients, generated leads and prospects. In addition it sends an automated eNewsletter to my entire database. I love that I can customize them to sound more like "me" or on those days that there's little time I'm comfortable enough with the content to send it out just as is. Each month I can also see my response rates with the campaign reporting tab. ...

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A

Anonymous

10/10/18

5 out of 5

excellent

What do you like best? The simplicity and tools it offers, everything is easy to use and simple What do you dislike? nothing really, we have all the tools we need and the application is almost self explanatory Recommendations to others considering the product Shannon is great What business problems are you solving with the product? What benefits have you realized? Communication with clients, it keeps things on auto pilot

A

Anonymous

10/10/18

5 out of 5

Wish I had it years ago!

What do you like best? It is easy to set up and use. Sent my contacts via email and they were all uploaded for me. So fast. IXACT is getting me organized and more efficient. There are so many features for the price. Excited to really be organized and have a product like this. I also set up a website with IXACT. It was easy and looks very professional. What do you dislike? Nothing so far. I wish I had more time to get all my 700+ contact all updated- the system makes getting organized ...

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A

Anonymous

10/10/18

5 out of 5

Ixact review

What do you like best? The monthly e-newsletters that can be generated out automatically What do you dislike? I an new to real estate. When entering in my contacts, the contact tab was covering the edit portion. So for months I could not add in everyone's emails. I now know but the edit button should not be covered by a pull out tab. What business problems are you solving with the product? What benefits have you realized? Follow up is great!

A

Anonymous

10/10/18

4 out of 5

Beginner

What do you like best? I am a beginning user and still trying to learn the system. I emailed my contact list and there was no problem with importing compared to another CRM I tried using. What do you dislike? I don't know yet. I haven't been able to put enough time into it yet. What business problems are you solving with the product? What benefits have you realized? Keeping my database in one area.

A

Anonymous

10/10/18

4 out of 5

Very useful system that is easy to use and helps keep track of follow up.

What do you like best? It's very easy to keep track or and follow up with leads. What do you dislike? One thing that would be nice to add would be having more fields for what condition the property is in. What business problems are you solving with the product? What benefits have you realized? Having a CRM system to manage my leads and follow up with potential prospects.

A

Anonymous

10/09/18

5 out of 5

Great social media connections

What do you like best? easy to use, once you do a task it is easy What do you dislike? that it reminds me of what i haven't done lol Recommendations to others considering the product send your excel sheet to customer service What business problems are you solving with the product? What benefits have you realized? staying on top of my connections for better follow up

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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