IXACT Contact Reviews in June 2026: User Ratings, Pros & Cons

Excellent CRM

What do you like best? Easy to use, "how to" videos, birthday and moving anniversary e-cards. What do you dislike? The total amount of send emails allowed per month. Should be unlimited like other CRM competitors. What business problems are you solving with the product? What benefits have you realized? The organization of all contacts and new leads.

Great CRM - it's almost perfect!

What do you like best? I really like the automated webpage feature, the pipeline page is awesome as well. I set goals and it helps keeps me on track. I am very pleased with most of the functions with the CRM. I also like that now offers automated e-cards. For the price, this is one of the best CRMs on the market. I also find the support to be top notch. They answer your questions the first time call - there is no delay in getting the information to you. What do you dislike? I wish ...

Very helpful tool to stay in touch with my clients!

What do you like best? The automatic reminder for birthdays, anniversaries, move-in/closing dates is so convenient! I will always remember to send greetings or use the opportunity to connect and check in with past clients on how they're doing. What do you dislike? The mobile app isn't as user friendly. Also, I would like to have a report view of all contacts - perhaps the function exists but I haven't fully understood how to use it. Recommendations to others considering the product ...

Got to Have It

What do you like best? The automatic monthly news letters are the best feature for me. The ease of new propsecpts hitting my wesite and then automatically showing up on my dashboard. What do you dislike? Can't import contacts on my own and I have to call someone or send them an email with a csv file attached while other systesms let you import via an import tool. Recommendations to others considering the product Just be aware you cannot import contacts like other systems What ...

I finally found a software that can do all my requirements.

What do you like best? This software is user friendly. I can navigate easily throughout. What do you dislike? At the moment there is nothing to dislike. The support is great if I have any issues. Recommendations to others considering the product Marketing letters for the real estate industry as part of their package. What business problems are you solving with the product? What benefits have you realized? CRM and touch marketing communication.

reasonable contact management system

What do you like best? I like on source for managing Social posting, monthly newsletters & contact information for my clients. I need one system that is simple to use and this accomplishes that. What do you dislike? I do not like that the system does not have annual anniversary emails that go out to contacts and the system does not integrate easily to send information outbound. What business problems are you solving with the product? What benefits have you realized? monthly ...

Easy to use.

What do you like best? Clean interface with many useful features What do you dislike? Does not work with Outlook 365. It should synch with calendar and task and email. Recommendations to others considering the product Good balance of price and service. What business problems are you solving with the product? What benefits have you realized? Staying in touch with my database.

Great CRM for busy agents

What do you like best? I love that this CRM has all of the best features in one - My contact list is organized, my calendar is updated, I can see my tasks and reminders right away and know that I'm not missing anything important. I prefer this CRM over Top Producer and Contactually! What do you dislike? My only complaint would be the mobile site, its difficult to scroll through contacts for me. What business problems are you solving with the product? What benefits have you realized? ...

I researched them all and IXACT is THE BEST!

What do you like best? I like the dashboard charts and tables. Just a glance and you know right where you are for the month or year ... and what you need to focus on TODAY! Love it! What do you dislike? I am a Realtor in the US state of Arizona. Some of the un-editable fields are very obviously focused toward Canadian real estate transactions. Many of the options I've never heard of and the ones I use frequently aren't on the list. Recommendations to others considering the product ...

Everything I need in one place

What do you like best? I Like the Social Stream over any other feature What do you dislike? I loose people that are coworkers or non-clients What business problems are you solving with the product? What benefits have you realized? I Have gone from three systems to one.