IXACT Contact Reviews in June 2026: User Ratings, Pros & Cons

It works -- its simple --its effective --it works

What do you like best? The newsletters are great. Its is an effective and simple way to keep in front of clients. What do you dislike? Sorting subsets of people is less than intuitive Recommendations to others considering the product Go for it. What business problems are you solving with the product? What benefits have you realized? Of the CRMS's I use in real estate this is the one I use to keep in touch with everyone across all my lists

Ixact Contact Review

What do you like best? Automation of social media posts provide fresh content to my clients and prospective clients. What do you dislike? Clients complain that they are not receiving emails that I am sending through the mass email function. Also, they have replied to emails and I don't receive them. My integration with Facebook is expensive with Zapier and doesn't work reliably. Recommendations to others considering the product Great for a Real Estate CRM system and Social Media ...

Review

What do you like best? Monthly mail outs to my database are a breeze! What do you dislike? There is Nothing I dislike. Except maybe that this question won’t let me type a short answer What business problems are you solving with the product? What benefits have you realized? Keeping in contact with my database by Monthly mail outs.

Good marketing materials for realtors, not ideal re the CRM aspect

What do you like best? I like the drip marketing programs that are pre-designed for most every scenario - prospective buyers, prospective sellers, long-term drip marketing for each, and for sphere of influence, and each one is customizable - wording, timing, and adding aspects. What do you dislike? The system is excruciatingly slow. Adding contacts to marketing plans is slow and gets an internal error 2/5 times. Must manually go through contacts to see who did get added before the ...

Not perfect but...

What do you like best? What I like is the availability of the support staff. What do you dislike? The belief of ALL contact management programs that no one sends snail mail anymore. Well, If I am representing a seller I normally do NOT get the buyers phone or email address so a CM without the ability to print a mail piece is worthless. Not saying I can't snail mail from IXACT but it is a multi step PITA! Program does NOT have the ability to retrieve contacts based upon their source, ...

Very busy guy with limited time on my hands

What do you like best? It was easy to set up my webpage and IXACT staff were so easy to work with and very helpful What do you dislike? I dislike nothing, just frustrated that I haven't had the time to research all of the features available. Recommendations to others considering the product Very easy to set up and I believe a valuable tool to make my life easier once I have completely implemented it. What business problems are you solving with the product? What benefits have you ...

LOVE IXACT Contact Management!

What do you like best? The monthly newsletter, which allows me to keep in touch with my clients. What do you dislike? I would like to see integration with Facebook. Unfortunately, I had to buy an alternative CRM to link directly. Recommendations to others considering the product Utilize the newsletter to stay in touch with your whole database! What business problems are you solving with the product? What benefits have you realized? The free website is EXCELLENT, as I do not have ...

Ixactly what I was looking for!!

What do you like best? I love the automated newsletters, the drip campaigns, and the reminders. Highly recommend. What do you dislike? Would like the reminders to transfer to my google calendar automatically What business problems are you solving with the product? What benefits have you realized? Newsletters, drip campaigns, improved communication with my clients.

User-friendly and professional

What do you like best? I love the beautiful articles via Advisor Stream. I use the articles to add to Facebook, Twitter and LinkeIn pages. The articles is a good way to provide my followers with real estate information pertaining to home decor, news articles, etc. What do you dislike? I cannot think of anything I dislike about it. Recommendations to others considering the product IXACT not only offers CRM but gives you an option to use articles and videos from reputable ...

Not sure why I've waited so long...

What do you like best? The email campaigns and newsletters, though my letterhead isn't where I want it to be. What do you dislike? not having full ability to edit/organize my dashboard, data entry/lack of ability to categorize imported list, wish I could see all of my hot prospects in one page and rank them by order of importance, Recommendations to others considering the product It is powerful and I look forward to getting better with it. What business problems are you solving ...