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8.9

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IXACT Contact - CRM Software

IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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IXACT Contact Reviews & Ratings

4.4

Very Good

Based on 406 ratings & 194 reviews

Rating Distribution

Excellent

(127)

Very Good

(53)

Good

(9)

Poor

(1)

Terible

(4)

Expert's Review

iXACT Contact is a feature-rich and user-friendly CRM platform that has earned commendations for its ability to simplify contact management for real estate professionals. Its intelligent design streamlines workflows, offering tools like automated drip email campaigns, customizable activity plans, and detailed reminders for important dates such as birthdays and ...Read more

IXACT Contact pros and cons

  • Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise.

  • Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects.

  • Offers robust contact management and keeps data organized in one centralized database for easy access.

  • Customizable features such as drip campaigns, newsletters, and email templates tailored to real estate professionals.

  • Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions.

  • Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version.

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Showing 151-160 out of 194

10/10/18

5 out of 5

Great CRM for busy agents

What do you like best? I love that this CRM has all of the best features in one - My contact list is organized, my calendar is updated, I can see my tasks and reminders right away and know that I'm not missing anything important. I prefer this CRM over Top Producer and Contactually! What do you dislike? My only complaint would be the mobile site, its difficult to scroll through contacts for me. What business problems are you solving with the product? What benefits have you realized? ...

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10/10/18

5 out of 5

It works -- its simple --its effective --it works

What do you like best? The newsletters are great. Its is an effective and simple way to keep in front of clients. What do you dislike? Sorting subsets of people is less than intuitive Recommendations to others considering the product Go for it. What business problems are you solving with the product? What benefits have you realized? Of the CRMS's I use in real estate this is the one I use to keep in touch with everyone across all my lists

10/10/18

5 out of 5

Excellent CRM

What do you like best? Easy to use, "how to" videos, birthday and moving anniversary e-cards. What do you dislike? The total amount of send emails allowed per month. Should be unlimited like other CRM competitors. What business problems are you solving with the product? What benefits have you realized? The organization of all contacts and new leads.

10/10/18

5 out of 5

Not sure why I've waited so long...

What do you like best? The email campaigns and newsletters, though my letterhead isn't where I want it to be. What do you dislike? not having full ability to edit/organize my dashboard, data entry/lack of ability to categorize imported list, wish I could see all of my hot prospects in one page and rank them by order of importance, Recommendations to others considering the product It is powerful and I look forward to getting better with it. What business problems are you solving ...

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10/10/18

5 out of 5

User-friendly and professional

What do you like best? I love the beautiful articles via Advisor Stream. I use the articles to add to Facebook, Twitter and LinkeIn pages. The articles is a good way to provide my followers with real estate information pertaining to home decor, news articles, etc. What do you dislike? I cannot think of anything I dislike about it. Recommendations to others considering the product IXACT not only offers CRM but gives you an option to use articles and videos from reputable ...

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10/10/18

5 out of 5

LOVE IXACT Contact Management!

What do you like best? The monthly newsletter, which allows me to keep in touch with my clients. What do you dislike? I would like to see integration with Facebook. Unfortunately, I had to buy an alternative CRM to link directly. Recommendations to others considering the product Utilize the newsletter to stay in touch with your whole database! What business problems are you solving with the product? What benefits have you realized? The free website is EXCELLENT, as I do not have ...

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10/10/18

5 out of 5

Ixactly what I was looking for!!

What do you like best? I love the automated newsletters, the drip campaigns, and the reminders. Highly recommend. What do you dislike? Would like the reminders to transfer to my google calendar automatically What business problems are you solving with the product? What benefits have you realized? Newsletters, drip campaigns, improved communication with my clients.

10/10/18

4.5 out of 5

Very helpful tool to stay in touch with my clients!

What do you like best? The automatic reminder for birthdays, anniversaries, move-in/closing dates is so convenient! I will always remember to send greetings or use the opportunity to connect and check in with past clients on how they're doing. What do you dislike? The mobile app isn't as user friendly. Also, I would like to have a report view of all contacts - perhaps the function exists but I haven't fully understood how to use it. Recommendations to others considering the product ...

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10/10/18

4.5 out of 5

Got to Have It

What do you like best? The automatic monthly news letters are the best feature for me. The ease of new propsecpts hitting my wesite and then automatically showing up on my dashboard. What do you dislike? Can't import contacts on my own and I have to call someone or send them an email with a csv file attached while other systesms let you import via an import tool. Recommendations to others considering the product Just be aware you cannot import contacts like other systems What ...

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10/10/18

4.5 out of 5

I finally found a software that can do all my requirements.

What do you like best? This software is user friendly. I can navigate easily throughout. What do you dislike? At the moment there is nothing to dislike. The support is great if I have any issues. Recommendations to others considering the product Marketing letters for the real estate industry as part of their package. What business problems are you solving with the product? What benefits have you realized? CRM and touch marketing communication.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].