IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

It just keeps getting better and better!

What do you like best? All of the features and ease of use! The monthly newsletter and auto- emails are great What do you dislike? When we first signed up for Ixact Contact, it was nice, but now it's even better! Not complaints. Recommendations to others considering the product You should try it! What business problems are you solving with the product? What benefits have you realized? Staying in touch with clients.Better business.

Great CRM - it's almost perfect!

What do you like best? I really like the automated webpage feature, the pipeline page is awesome as well. I set goals and it helps keeps me on track. I am very pleased with most of the functions with the CRM. I also like that now offers automated e-cards. For the price, this is one of the best CRMs on the market. I also find the support to be top notch. They answer your questions the first time call - there is no delay in getting the information to you. What do you dislike? I wish ...

Pleased and Frustrated

What do you like best? I really appreciate the the tool allows me and my agents to stay on top of our leads using the Keep in Touch and Activity Plan features. It's super helpful to send messages to those leads and stay front of mind when they have slipped to the back of my mind. What do you dislike? I want to be able to quickly send leads to my agents. Having to go through the utilities to assign, and then not have my agent receive any sort of notification that they were sent a lead ...

IXACT Contact is a well thought out CRM tool!

What do you like best? I Like the auto monthly emails that go out to all of my contacts. It’s a great way to stay in touch without having to spend the time putting the email together and sending them out. What do you dislike? I don’t have anything that I dislike at this point. What business problems are you solving with the product? What benefits have you realized? I am able to stay in touch with my business contacts on a more regular basis than I was prior to using the software, ...

It works. It works Well.

What do you like best? It is easy to use. It gets the job more than done. It comes with great content. The content changes every month and it is relevant. My clients like it. I repeat my clients like it -- that is critical. What do you dislike? It is not all that simple to create sub groups for targeted mailings. If you remember that you are going to need to do this it is not bad but it is rather hard to do after the fact. Recommendations to others considering the product Go for it ...

IXACT Contact Rock!

What do you like best? I love how easy it is to use. In a matter of minutes, I had it set up and ready to go! When I did have a question, their tech support was very friendly and helpful. What do you dislike? There is really nothing I dislike about IXACT Contact. It works smoothly and flawlessly and it is geared to my industry. Recommendations to others considering the product I say give IXACT Contact a try. I've used other CRM's (in other industries but this one is by far the best! ...

Easy to use CRM with great Email and Drip campaign tools

What do you like best? The interface is so much more user-friendly than others I've tried. I also really like the mass email tools and the ability to easily create and track completely custom emails and drip campaigns. What do you dislike? The goals tracking and the way it calculates those figures is not intuitive to me Recommendations to others considering the product Worth the switch! What business problems are you solving with the product? What benefits have you realized? ...

Efficient CRM and Newsletter

What do you like best? Liked the user friendly CRM and customizable newsletter What do you dislike? Nothing so far; everything is relatively easy to use. What business problems are you solving with the product? What benefits have you realized? Time savings in an efficient CRM and pre-created newsletter

New user experience

What do you like best? the connection of website and CRMand ease of both What do you dislike? the learning curve and managing contacts to easily identify current ones. Having to document everything- if I email it would be nice that it automated into the system. Having to do website mostly on my own. Recommendations to others considering the product great product for the price- seems easy to use and I reviewed many products. The website and social media aspect was a plus and the crm ...

Decent

What do you like best? The website builder is easy and nice. Looks great too What do you dislike? Auto emails sent take forever. Can't seem to get any custom HTML code to work in the website builder. What business problems are you solving with the product? What benefits have you realized? I now have a nice website. I'm proud of that