IXACT Contact Reviews in June 2026: User Ratings, Pros & Cons

Great CRM - it's almost perfect!

What do you like best? I really like the automated webpage feature, the pipeline page is awesome as well. I set goals and it helps keeps me on track. I am very pleased with most of the functions with the CRM. I also like that now offers automated e-cards. For the price, this is one of the best CRMs on the market. I also find the support to be top notch. They answer your questions the first time call - there is no delay in getting the information to you. What do you dislike? I wish ...

Great

What do you like best? Ability to connect to Bomb from one place What do you dislike? So far I do not dislike any thing. The product is working great. I have found nothing that would make me change to another CRM. Recommendations to others considering the product I would recommend and have recommended this product to others. What business problems are you solving with the product? What benefits have you realized? Ability to send information monthly to lots of potential clients. ...

Great CRM and Marketing Manager

What do you like best? The ease of use and automation to guide my transactions along is great. This CRM is truly meant for real estate agents and they have customized to fit all of my needs. If something needs updating or changed, the customer service team will take your recommendations and put them into action. What do you dislike? Mobile App needs a freshened update as it is tough to navigate and do much on. What business problems are you solving with the product? What benefits have ...

Efficient CRM and Newsletter

What do you like best? Liked the user friendly CRM and customizable newsletter What do you dislike? Nothing so far; everything is relatively easy to use. What business problems are you solving with the product? What benefits have you realized? Time savings in an efficient CRM and pre-created newsletter

It works. It works Well.

What do you like best? It is easy to use. It gets the job more than done. It comes with great content. The content changes every month and it is relevant. My clients like it. I repeat my clients like it -- that is critical. What do you dislike? It is not all that simple to create sub groups for targeted mailings. If you remember that you are going to need to do this it is not bad but it is rather hard to do after the fact. Recommendations to others considering the product Go for it ...

New user experience

What do you like best? the connection of website and CRMand ease of both What do you dislike? the learning curve and managing contacts to easily identify current ones. Having to document everything- if I email it would be nice that it automated into the system. Having to do website mostly on my own. Recommendations to others considering the product great product for the price- seems easy to use and I reviewed many products. The website and social media aspect was a plus and the crm ...

IXACT Contact is a well thought out CRM tool!

What do you like best? I Like the auto monthly emails that go out to all of my contacts. It’s a great way to stay in touch without having to spend the time putting the email together and sending them out. What do you dislike? I don’t have anything that I dislike at this point. What business problems are you solving with the product? What benefits have you realized? I am able to stay in touch with my business contacts on a more regular basis than I was prior to using the software, ...

IXACT Contact Rock!

What do you like best? I love how easy it is to use. In a matter of minutes, I had it set up and ready to go! When I did have a question, their tech support was very friendly and helpful. What do you dislike? There is really nothing I dislike about IXACT Contact. It works smoothly and flawlessly and it is geared to my industry. Recommendations to others considering the product I say give IXACT Contact a try. I've used other CRM's (in other industries but this one is by far the best! ...

Decent

What do you like best? The website builder is easy and nice. Looks great too What do you dislike? Auto emails sent take forever. Can't seem to get any custom HTML code to work in the website builder. What business problems are you solving with the product? What benefits have you realized? I now have a nice website. I'm proud of that

Adequate for online real estate presence

What do you like best? Ixact site provides bi weekly blog posts that post automatically giving site appearance of being active without working on the site What do you dislike? Site has very basic design and uses older design principles What business problems are you solving with the product? What benefits have you realized? Web presence, contract forms, CRM. Cheaper than other solutions.