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8.9

Spot Score

IXACT Contact - CRM Software

IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

Closing deals faster with powerful CRM software.

4.4

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IXACT Contact Reviews & Ratings

4.4

Very Good

Based on 406 ratings & 194 reviews

Rating Distribution

Excellent

(127)

Very Good

(53)

Good

(9)

Poor

(1)

Terible

(4)

Expert's Review

iXACT Contact is a feature-rich and user-friendly CRM platform that has earned commendations for its ability to simplify contact management for real estate professionals. Its intelligent design streamlines workflows, offering tools like automated drip email campaigns, customizable activity plans, and detailed reminders for important dates such as birthdays and ...Read more

IXACT Contact pros and cons

  • Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise.

  • Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects.

  • Offers robust contact management and keeps data organized in one centralized database for easy access.

  • Customizable features such as drip campaigns, newsletters, and email templates tailored to real estate professionals.

  • Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions.

  • Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version.

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Showing 111-120 out of 194

01/14/19

3.5 out of 5

Good Real Estate CRM

What do you like best? I like it can track all clients and leads What do you dislike? A little clunky It is a little difficult to navigate at times What business problems are you solving with the product? What benefits have you realized? Follow with clients scheduled very easily

01/03/19

3.5 out of 5

Quite in depth

What do you like best? You can see your active, pending sales and lead management follow ups What do you dislike? Doesn't flow as easy as I would like. It's awkward for one task to another What business problems are you solving with the product? What benefits have you realized? Organization

11/26/18

4 out of 5

Wouldn't trade it for any other CRM

11/10/18

4.5 out of 5

Wouldn't trade it for any other CRM

What do you like best? I am a new agent and this was the most cost effective when I started. (first 6 months were free-What I have found during my trial was how detailed and robust the feature set is. The social media content and web site alone are worth the price. I am a lifetime user already! No chance I will ever go anywhere else. What do you dislike? The learning curette was pretty steep and the training tools were not as useful as I would have liked. What business problems are ...

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11/01/18

5 out of 5

Most Relevant CRM for my Business

What do you like best? Ixact offers a very user-friendly platform, and great activity plans for nurturing buyer and seller leads. They are much less obnoxious than most and are highly customize-able which I love. The newsletters contain information relevant to the Canadian real estate industry which my clients find helpful. If I ever run stuck finding something or trying to figure out how to use a feature, the help menu is comprehensive and really easy to use. Also the ability to cc your ...

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10/25/18

4 out of 5

Excellent and easy-to-use CRM! Designed for realtors.

What do you like best? Definitely designed specifically for realtors. Works well with the typical business flow of a realtor, in contacting and keeping in touch with past clients and new leads. Excellent newsletter capabilities and many automated features that will allow you to ensure your past clients get contacted periodically. What do you dislike? There are a few changes that would be ideal, such as adding ability to make notes that clients were contacted by email and text messages. ...

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10/18/18

5 out of 5

So far so good

What do you like best? All my contacts one place. User friendly What do you dislike? Wish the calendar would sync with my phone. What business problems are you solving with the product? What benefits have you realized? Have not worked a lot with the crm but looking forward to discover

10/18/18

4 out of 5

Very User Friendly

What do you like best? I like how there are different ways to categorize my contacts and leads, and I appreciate the platform being very user-friendly and appealing to the eyes. What do you dislike? I feel like a lot of the questions are redundant but I understand the point of it. What business problems are you solving with the product? What benefits have you realized? I am realizing that it is easier to keep all of my leads in one place and set up all of my communications via IXACT ...

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10/17/18

5 out of 5

Great CRM and Marketing Manager

What do you like best? The ease of use and automation to guide my transactions along is great. This CRM is truly meant for real estate agents and they have customized to fit all of my needs. If something needs updating or changed, the customer service team will take your recommendations and put them into action. What do you dislike? Mobile App needs a freshened update as it is tough to navigate and do much on. What business problems are you solving with the product? What benefits have ...

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10/17/18

5 out of 5

Great

What do you like best? Ability to connect to Bomb from one place What do you dislike? So far I do not dislike any thing. The product is working great. I have found nothing that would make me change to another CRM. Recommendations to others considering the product I would recommend and have recommended this product to others. What business problems are you solving with the product? What benefits have you realized? Ability to send information monthly to lots of potential clients. ...

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