IXACT Contact Reviews in May 2025: User Ratings, Pros & Cons

Robust service at minimal cost

What do you like best? The scripted emails with the ability to tailor to my taste. I can use those marketing scripts for video and follow up communications on all sorts of platforms. Video training helps but maybe emphasis how important it is to go through all of them. I like that I can set up tasks that repeat. I love how I can customize my monthly newsletter and share to my social media. I can get people on the phone to help resolve issues. Sometimes just talking to someone helps direct ...

I Used a lot of CRMs.

What do you like best? I have used a lot of CRMs and I am very happy with IXACT. I have a full time job and didn't need my CRM to be one as well. It is user-friendly and I am not paying for features that I do not need. Their tech support has been nothing less than outstanding...prompt, efficient and friendly. Finally my search is over for a great CRM! What do you dislike? Nothing. I have not run into any problems and it fulfills all of my needs. Recommendations to others considering ...

IXACT makes the CRM Process Easy

What do you like best? IXACT keeps you in constant contact with your clients. It has pre-established plans for a variety of different customers so you never forget to reach out and stay in touch. What do you dislike? The process can be cumbersome trying to add in different deals with buyers. Trying to determine different aspects of the client information can occasionally be challenging to find. Recommendations to others considering the product: A CRM is truly as good as you make ...

My Favourite User-Friendly Real Estate CRM

What do you like best? Easy to set up, pleasing visuals. I've tried every CRM available for the real estate industry and this is my favourite. I love that I can set up my new clients easily, view past transactions, link properties to the contacts and more. It keeps me organized What do you dislike? The mobile app is not as functional as I would like. It's handy for on the go but I wish I could do more without logging into a computer. Also many of the emails I send from IXACT end up in ...

Automation helps!

What do you like best? I love the automated emails for newsletters or specific campaigns. What do you dislike? Sometimes the interface can be confusing. Recommendations to others considering the product: Great way to automate communication. What problems are you solving with the product? What benefits have you realized? Keeps me in contact with every client at least once a month.

Pretty Good

What do you like best? Easy to use. A simple solution for my small business What do you dislike? Social stream keeps needing me to verify my accounts. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Monthly newsletter is the most useful.

A Must Have CRM for any Realtor

What do you like best? Very easy to track your Deals & Goals as long as you keep everything up to Date. A couple of clicks and you have your YTD report. What do you dislike? At times I find it a little clunky or awkward moving for following up item to going directly to the contact info. What problems are you solving with the product? What benefits have you realized? Wasn't constantly following up with clients. This is simple to follow up once you have set it up properly.

Great database / CRM

What do you like best? Without Exact I do not think I could keep all of my transactions in order. Any agent that has multiple transaction running at the same time could miss an important contingency date which could be very damaging. What do you dislike? There is not much I dislike about Ixact. At first it is very confusing and not the most user friendly. You can always call customer service and they can walk you through any issue you may be having. Recommendations to others ...

Great online web-based CRM for Realtors

What do you like best? IXACT Contact is user friendly and intuitive, and fits what I do very well. It traces the common steps that Realtors take in keeping in touch with clients and prospects. What do you dislike? It is a little challenging to initially set up. Recommendations to others considering the product Prepare to dedicate some time to implementing it. IXACT could try to streamline this process. What business problems are you solving with the product? What benefits have you ...

Awesome company

What do you like best? This company was extremely helpful and initially setup everything for me. I can keep track of all my clients by setting up automatic notifications for all events including, move in dates, birthdays, anniversaries etc. an automatic newsletter goes out monthly to my entire database. This is a great a great tool for anyone in the sales industry. They even have a free month trial. I would highly recommend them. What do you dislike? Some of the advanced features are ...