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8.9

Spot Score

IXACT Contact - CRM Software

IXACT Contact Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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IXACT Contact Reviews & Ratings

4.4

Very Good

Based on 406 ratings & 194 reviews

Rating Distribution

Excellent

(127)

Very Good

(53)

Good

(9)

Poor

(1)

Terible

(4)

Spotsaas Editor’s POV

iXACT Contact is a feature-rich and user-friendly CRM platform that has earned commendations for its ability to simplify contact management for real estate professionals. Its intelligent design streamlines workflows, offering tools like automated drip email campaigns, customizable activity plans, and detailed reminders for important dates such as birthdays and ...Read more

IXACT Contact pros and cons

  • Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise.

  • Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects.

  • Offers robust contact management and keeps data organized in one centralized database for easy access.

  • Customizable features such as drip campaigns, newsletters, and email templates tailored to real estate professionals.

  • Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions.

  • Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version.

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Showing 91-100 out of 194

A

Anonymous

05/07/19

5 out of 5

Great value!

What do you like best? Keeping in touch with clients through newsletters and other mass email options. I also love the website options and the very reasonable cost. What do you dislike? There might be too much general information that makes it a bit hard to keep track of the deals and current clients. Not as customer friendly when it comes to managing day to day deals, commissions, etc. What problems are you solving with the product? What benefits have you realized? Keeping in touch ...

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A

Anonymous

05/07/19

5 out of 5

Best CRM I've used in 17 years

What do you like best? It's very robust but easy to use... Like it better than Top Producer What do you dislike? Would like an easier way to search for contacts by categories What problems are you solving with the product? What benefits have you realized? RE Contact

A

Anonymous

05/07/19

5 out of 5

Does what I need and keeps me up to date with clients

What do you like best? I like that my clients can be put on a drip campaign that is already designed for me. The system is very easy to use. What do you dislike? I can’t really think of anything. I suppose it would be great if it would call for me haha. What problems are you solving with the product? What benefits have you realized? I have constant contact with my database. Trying to keep up with hundreds of people is just not possible without something like this.

A

Anonymous

05/07/19

4.5 out of 5

Automation helps!

What do you like best? I love the automated emails for newsletters or specific campaigns. What do you dislike? Sometimes the interface can be confusing. Recommendations to others considering the product: Great way to automate communication. What problems are you solving with the product? What benefits have you realized? Keeps me in contact with every client at least once a month.

A

Anonymous

05/07/19

5 out of 5

I Used a lot of CRMs.

What do you like best? I have used a lot of CRMs and I am very happy with IXACT. I have a full time job and didn't need my CRM to be one as well. It is user-friendly and I am not paying for features that I do not need. Their tech support has been nothing less than outstanding...prompt, efficient and friendly. Finally my search is over for a great CRM! What do you dislike? Nothing. I have not run into any problems and it fulfills all of my needs. Recommendations to others considering ...

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A

Anonymous

05/07/19

4.5 out of 5

My Favourite User-Friendly Real Estate CRM

What do you like best? Easy to set up, pleasing visuals. I've tried every CRM available for the real estate industry and this is my favourite. I love that I can set up my new clients easily, view past transactions, link properties to the contacts and more. It keeps me organized What do you dislike? The mobile app is not as functional as I would like. It's handy for on the go but I wish I could do more without logging into a computer. Also many of the emails I send from IXACT end up in ...

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A

Anonymous

05/07/19

4.5 out of 5

IXACT makes the CRM Process Easy

What do you like best? IXACT keeps you in constant contact with your clients. It has pre-established plans for a variety of different customers so you never forget to reach out and stay in touch. What do you dislike? The process can be cumbersome trying to add in different deals with buyers. Trying to determine different aspects of the client information can occasionally be challenging to find. Recommendations to others considering the product: A CRM is truly as good as you make ...

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A

Anonymous

05/07/19

5 out of 5

Robust service at minimal cost

What do you like best? The scripted emails with the ability to tailor to my taste. I can use those marketing scripts for video and follow up communications on all sorts of platforms. Video training helps but maybe emphasis how important it is to go through all of them. I like that I can set up tasks that repeat. I love how I can customize my monthly newsletter and share to my social media. I can get people on the phone to help resolve issues. Sometimes just talking to someone helps direct ...

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A

Anonymous

05/07/19

5 out of 5

I Love IXACT Contact

What do you like best? I love being able to automate the transaction reminder process to keep me in the know. What do you dislike? I would really like the mobile app to polished up and a lot more user friendly. Right now it’s quite clunky. What problems are you solving with the product? What benefits have you realized? Transaction reminders keep me on top of things.

A

Anonymous

05/07/19

5 out of 5

Great CRM for real estate

What do you like best? ease of use, has everything I need, calendar looks great, all contacts in one place! What do you dislike? Would like to have more options to choose colours and backgrounds What problems are you solving with the product? What benefits have you realized? Helps with daily tasks, keeping up with contacts, sending automated newsletters (monthly, etc

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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