Ivanti Service Manager Reviews in June 2026: User Ratings, Pros & Cons
Elevate your IT service management with Ivanti.
Add to compare
Ivanti Service Manager offers custom pricing plan
Ivanti Service Manager Reviews & Ratings
Spotsaas Editor’s POV
Ivanti Service Manager is a comprehensive ITIL-ready service desk solution that enhances the effectiveness of IT service management teams. Its cloud-based architecture allows for seamless integration with existing processes and tools.Read more
Ivanti Service Manager pros and cons
ITIL-ready solution
Cloud-based flexibility
End-to-end service management
Optimizes existing resources
Complex setup process
Can be overwhelming for small teams
Filter results
Sort by :
Showing 171-171 out of 171
SJ
Shane J
09/12/13
HEAT is a great product for a small company, not so great for an expanding business
What do you like best? HEAT is highly customizable. There are many options in regard to improving efficiency within the product itself, as well as an ability to call other products from within HEAT to increase funcitonality. HEAT is also fairly cheap for an incident management system. There is a pretty good user community currently - users helping other users. What do you dislike? In order to get more ITIL functionality out of the product, you either need to purchase other ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].